Vivian Amuliese
@vivianamuliese
Customer-focused digital marketer with strong communication and problem-solving skills.
KenyaWhat I'm looking for
I am a dedicated digital sales marketer with extensive experience in customer service and communication. My journey began in the fast-paced environment of call centers, where I honed my ability to listen to customer concerns and provide effective solutions. I have a proven track record of increasing customer bases through innovative referral programs and have received recognition for my exceptional service.
Throughout my career, I have developed strong skills in digital marketing, content creation, and market research. My role at Dazzle Kenya allowed me to leverage social media for advertising and engage with clients effectively. I am passionate about continuous learning and adapting to new technologies, which has enabled me to stay ahead in the ever-evolving digital landscape.
Experience
Work history, roles, and key accomplishments
Digital Sales Marketer
Dazzle Kenya
Jan 2020 - Jun 2022 (2 years 5 months)
Managed social media advertising and sales, responding to online client inquiries and maintaining brand presence. Created engaging content for marketing campaigns and conducted market research to inform strategies.
Digital Sales Marketer
ACIDD 254
Mar 2017 - Nov 2019 (2 years 8 months)
Processed customer orders, refunds, and billing adjustments using a computerized system. Maintained customer databases, tracked data with Excel spreadsheets, and ensured compliance with company policies for all transactions.
Show Director
Kenya Broadcasting Corporation
Sep 2016 - Nov 2016 (2 months)
Scheduled guests and entertainment for live shows, and secured rights for TV show clips. Collaborated with financial supporters to manage project budgets and assisted production crews.
Administrator
M.Korongo Company & Advocates
Jan 2014 - Oct 2015 (1 year 9 months)
Managed client calls, scheduled company meetings, and prepared necessary documents. Performed bookkeeping duties including preparing checks, reconciling bank accounts, and updating receivables.
Education
Degrees, certifications, and relevant coursework
MKMultimedia University of Kenya
Diploma, Journalism and Mass Communication
Completed a diploma program focusing on journalism and mass communication. Gained skills in various aspects of media and communication.
MKMultimedia University of Kenya
Certificate, Mass Communication
Obtained a certificate in mass communication, providing foundational knowledge in the field. Developed initial skills relevant to media and communication practices.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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