Product Design Strategist, User Experience, Product Design, Workshop Facilitation, Fast paced and collaborative environment
Shashank Mishra
@shashankmishra1
Product Designer in UX, interaction design focusing on product led growth and strategy.
What I'm looking for
Expert in leading cross-functional teams, delivering customer-centric solutions, and leveraging data-driven insights to enhance user engagement and business outcomes. Passionate about driving innovation through research, workshop facilitation, and strategic vision.
Experience
Work history, roles, and key accomplishments
Manager - Product Design
Trust Payments
Jun 2022 - Dec 2024 (2 years 6 months)
Collaborated with senior leadership to deliver voice-of-customer insights, informing strategic decisions and improving user engagement by 20% through Lean UX redesigns. Led end-to-end research (design, interpretation, reporting) using internally managed tools and external agencies (Ireland/UK), supporting proposition development and continuous improvement. Led a team of designers and researchers t
User Experience Lead
Optum Technology Solutions
Nov 2020 - May 2022 (1 year 6 months)
Led UX strategies for healthcare solutions, leveraging research methodologies via contextual inquiry and usability testing to define measurable usability goals. Facilitated participatory design workshops with stakeholders, bridging business and user objectives. Applied WCAG accessibility guidelines to be compliant and expand the user base.
Sr. Product Designer
All Human Digital
Feb 2019 - Nov 2020 (1 year 9 months)
As a Senior Product Designer, I contributed to various product design initiatives. My role involved working on user experience and interface design for digital products.
Sr. Product Designer
Spencer Stuart
Aug 2018 - Feb 2019 (6 months)
In my capacity as a Senior Product Designer, I was responsible for enhancing product usability and visual appeal. I collaborated with cross-functional teams to deliver effective design solutions.
Sr. Product Designer
Pramerica Systems
May 2015 - Aug 2018 (3 years 3 months)
As a Senior Product Designer, I focused on developing user-centered designs for various software products. My responsibilities included conducting user research and creating prototypes.
Senior Product Designer
Pyramid Consulting
May 2014 - May 2015 (1 year)
In this role, I worked as a Senior Product Designer, contributing to the design and development of various client projects. I applied design principles to create intuitive and engaging user experiences.
Lead UX Designer
Cognizant Technology Solutions
Aug 2011 - Apr 2014 (2 years 8 months)
As a Lead UX Designer, I was responsible for overseeing UX design projects and mentoring junior designers. I ensured the delivery of high-quality user experiences across multiple platforms.
Product Lead
HCL Technologies Ltd.
Feb 2006 - Aug 2011 (5 years 6 months)
In my role as Product Lead, I managed the product lifecycle from conception to launch. I collaborated with engineering and marketing teams to ensure product success and user satisfaction.
Senior Interaction Analyst
Satyam Computer Services Ltd.
Aug 2005 - Feb 2006 (6 months)
As a Senior Interaction Analyst, I focused on improving user interaction and usability for various software applications. My work involved detailed analysis of user behavior and interface design.
Education
Degrees, certifications, and relevant coursework
Letterkenny Institute of Technology
Post Graduate Diploma, UX & Applied Innovation
2020 - 2021
Completed a Post Graduate Diploma focusing on User Experience and Applied Innovation. This program provided in-depth knowledge and practical skills in the field.
Human Factors International
Certified Usability Analyst, Usability Analysis
2008 - 2008
Obtained certification as a Certified Usability Analyst from Human Factors International. This certification enhanced expertise in usability principles and practices.
Delhi University
Bachelors in Business Studies, Business Studies
1997 - 2000
Completed a Bachelor's degree in Business Studies at Delhi University. This program provided a foundational understanding of business principles and practices.
Availability
Location
Authorized to work in
Salary expectations
Social media
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