Michael Gregorio

Currently working as a Consultant on a SaaS product. This role involves providing expert guidance and support for the product's development and strategy.

Led UX design for several global web solutions, from discovery to implementation. Collaborated with product owners and cross-functional teams to align UX plans with business and customer needs.

Responsible for UX and service design initiatives. Focused on improving customer experience and streamlining service delivery.

Led design practices, including UX and service design, for pharmaceutical solutions. Focused on enhancing user experience within the healthcare sector.

Led UX design for a SaaS product featuring dashboards and data visualization. Responsible for creating flexible and scalable white-label solutions for major clients.

Delivered iterative improvements on various Johnson Matthey products, including a commodities trading platform and HR tools. Collaborated with clients to define agile processes and acted as a UX Consultant/Product Owner.

Built and maintained product roadmaps, driving value for users and ROI for the business. Managed digital product management and product design teams across multiple retail brands, defining strategic vision and software infrastructure.

Responsible for leading product design initiatives across various retail brands. Focused on enhancing customer experience and driving digital transformation.

Responsible for UX design across multiple gaming projects. Focused on creating intuitive and engaging user experiences for online gaming platforms.

Held a senior leadership position, overseeing multidisciplinary global digital delivery teams. Accountable for customer-centric innovation and the quality of all digital products, including websites, apps, and games.

Managed a digital experience team and oversaw digital delivery projects. Work involved strategic planning and execution of digital initiatives.

Supported Westpac with customer-driven innovation, focusing on UX strategy and digital delivery. Worked within an Agile framework to enhance customer experience.

Responsible for the online e-commerce platform and native apps, focusing on team building and revising digital strategy. Implemented best-in-class customer experience and integrated digital teams into Agile.

Managed regional customer experience initiatives. Focused on improving customer interactions and satisfaction across various projects.

Managed a team to deliver bespoke cross-platform web solutions for Bodog US and Bodog Europe. Focused on enhancing the online gambling and entertainment experience.

Led information architecture and user experience consulting for major clients like Jaguar Land Rover/Ford and Nokia. Focused on designing intuitive digital experiences.

Delivered bespoke cross-platform and cross-media web solutions for the AXA group companies. Focused on enhancing digital presence and user interaction for insurance products.

Delivered bespoke cross-platform and cross-media applications/websites for financial institutions. Focused on creating user-friendly digital solutions for the finance sector.

Delivered GDS compliant, UX-driven solutions for a new educational online platform for the Department for Children, Schools and Families (DCSF). Focused on creating accessible and user-friendly educational tools.