Open to opportunities

Sharon Katuke

@sharonkatuke

Message

Results-driven administrator with 5+ years supporting executives and research teams through data and systems.

Kenya

Message

What I'm looking for

I’m looking for an administrator role where I can support executive leadership, coordinate cross-time-zone operations, manage budgets and records, and improve workflows with data-driven reporting—while maintaining strict confidentiality and compliance.

I’m a results-driven administrator with over five years of experience supporting executive leadership, healthcare research institutions, and corporate teams across diverse environments. I bring proven ability to manage operations, coordinate across time zones, and support high-level decision making through structured systems, data analytics, and efficient workflows.

In my current role, I facilitate administrative and operational functions within a clinical and research environment across 16 centers. I enable seamless communication using digital tools like Microsoft Teams and Outlook, coordinate international travel logistics (visa processing, travel clearance, and meeting arrangements), and maintain strict confidentiality while ensuring compliance with data protection and research governance standards.

I’ve consistently improved outcomes—reducing employee onboarding system setup time by 30% through streamlined HR coordination, clearing a 100% claims backlog within set deadlines to improve turnaround time, and increasing campaign engagement by 35% using data-driven insights. I also improved document retrieval efficiency by 40% through implementing a digital document matrix system, and I monitor departmental budgets against annual allocations to ensure zero overruns.

Experience

Work history, roles, and key accomplishments

Current

Administrator

Current

Kenya Medical Research Institute

Jan 2023 - Present (3 years 5 months)

Provided administrative and operational support for executive leadership and teams across KEMRI’s 16 centers, coordinating multi-center communication and workflows. Managed international travel logistics, scheduled and documented performance reviews, and maintained strict confidentiality and research governance compliance.

Executive Administration Microsoft Teams Data Privacy Compliance Virtual Collaboration

C-Level Executive Assistant

E-Comztec Soft Choice East Africa

Jan 2021 - Jul 2022 (1 year 6 months)

Managed executive correspondence and supported stakeholders through timely, professional communication across digital platforms. Prepared and edited proposals and reports, leveraging Google Workspace, Microsoft Teams, Trello, and Slack for remote collaboration.

Google Workspace Microsoft Teams Trello Slack Remote Collaboration Documentation

Activities Coordinator

Scout Adventures

Feb 2020 - Oct 2020 (8 months)

Coordinated program activities and participant engagement, designing structured activity schedules tailored to different age groups. Used Trello to coordinate volunteers, manage tasks, and incorporate feedback to improve program effectiveness and satisfaction.

Program Coordination Participant Engagement Volunteer coordination Trello Feedback Integration Task Management

Claims Administrator

Sanlam General Insurance Limited

Jun 2019 - Dec 2019 (6 months)

Handled end-to-end claims processing and client support, ensuring timely resolution and payments. Reconciled financial accounts to improve accuracy and cleared 100% of the claims backlog within deadlines to improve turnaround time.

Claims Processing client support Backlog Management