Sharief Bourcicault

Provided exceptional customer service, maintained spa cleanliness, managed guest inquiries, and supported daily operations to enhance guest experiences in a welcoming environment.

Provided technical assistance to clients by diagnosing and resolving software, hardware, and network issues, while ensuring high levels of customer satisfaction and contributing to continuous improvement initiatives.

Moderated user content in a video game, ensuring compliance with standards, assisting in policy development, and investigating harmful content while meeting weekly metrics goals.

Served as the primary contact at the tag office, providing guidance on registration, managing traffic flow, and supporting tag agents to maintain smooth operations during COVID guidelines.

Supervised a team of cashiers and baggers, handled transactions, and ensured smooth operations while delivering prompt information and facilitating customer interactions.