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@allayramurphy
Customer Service and Administrative Professional
United StatesI am a dedicated and detail-oriented professional with experience in customer service, administration, and technical support. With a strong background in problem-solving and communication, I have consistently delivered high-quality results in fast-paced environments.
Throughout my career, I have honed my skills in data entry, technical support, and troubleshooting, ensuring customer satisfaction and resolving issues promptly. My experience in the service industry has taught me the importance of providing premier customer service, and I am confident in my ability to adapt to new systems and priorities.
I am a quick learner, having completed a one-year career development program with Year Up / Georgia State University, earning 30 college credits toward a Business Management degree. I am eager to leverage my skills and experience to contribute to a dynamic team and drive success.
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Work history, roles, and key accomplishments
RemX
Mar 2023 - Present (2 years 8 months)
Resolved client cases promptly, ensuring all received necessary assistance. Conducted outbound calls to clients to retrieve 1099 K forms. Managed email communications, providing information as needed. Assisted customers with technical issues and troubleshooting.
Sykes Inc.
May 2022 - Nov 2022 (6 months)
Verified patient insurance coverage by contacting insurance companies. Ensured healthcare benefits compliance for required procedures. Entered patient data into appropriate systems.
Sykes Inc.
Apr 2020 - May 2022 (2 years 1 month)
Demonstrated proficiency in data entry. Resolved issues through systematic analysis and sound judgment. Organized tasks and adjusted to priorities, mastering systems within time constraints.
Publix Supermarkets
Jan 2017 - Mar 2019 (2 years 2 months)
Provided premier customer service, greeting customers and addressing inquiries. Weighed and scanned products; processed payments accurately. Assisted customers with product-related decisions.
Burger 21
Aug 2015 - May 2017 (1 year 9 months)
Managed table settings and performed bussing duties inside and on the patio. Completed opening duties, side work assignments, and maintained a clean dining area.
Degrees, certifications, and relevant coursework
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United StatesYou can contact Allayra and 90k+ other talented remote workers on Himalayas.
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