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@michaelbeaver
Motivated professional seeking remote chat support position.
I am a dedicated and tech-savvy professional with a strong background in customer service and technical troubleshooting. My experience spans over several years, where I have honed my skills in providing efficient and empathetic support to clients through various communication channels, including chat and email. I pride myself on my ability to resolve issues quickly and professionally, ensuring a seamless experience for customers.
Throughout my career, I have demonstrated a proactive mindset and a passion for helping others succeed. I have effectively managed materials and scheduling in my previous roles, ensuring consistent workflow and communication. My strong communication skills, combined with my ability to adapt to new tools and workflows, make me an asset to any remote-first team looking to enhance their customer service capabilities.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Quattro Climate Control
Oct 2022 - May 2025 (2 years 7 months)
Delivered high-level service and support to clients onsite and via phone/email. Managed materials and scheduling, ensuring consistent workflow and communication. Delegated tasks and trained team members to meet service objectives.
Hill Phoenix
Jul 2006 - Oct 2022 (16 years 3 months)
Specialized in troubleshooting complex systems and communicating findings clearly. Worked closely with clients and internal teams to ensure efficient project delivery. Familiar with remote system monitoring and support tools.
Walmart
Apr 2004 - Jul 2006 (2 years 3 months)
Delivered friendly, professional customer service in a fast-paced environment. Completed management training and learned inventory systems and team leadership.
Degrees, certifications, and relevant coursework
Certificate, Recording Arts & Sciences
Completed the Master Recording Program II (MRPII) certificate program, gaining specialized knowledge in recording arts and sciences. Developed skills relevant to the technical aspects of audio production and related fields.
Software and tools used professionally
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