Stacey Barba
@staceybarba
Detail-oriented professional with a strong background in customer service and administration.
United StatesWhat I'm looking for
As a dedicated and results-driven professional, I leverage my expertise in customer service and administration to drive customer satisfaction and operational efficiency. With a strong background in technical support, data management, and communication, I excel in fast-paced environments that require attention to detail and effective problem-solving.
Throughout my career, I have developed a unique ability to provide exceptional customer service, troubleshoot technical issues, and streamline operations. My experience in technical support has equipped me with the skills to navigate complex software applications, including Oracle and ServiceDesk, and utilize remote support tools such as RDP.
I am a strong communicator with excellent verbal and written skills, able to articulate complex technical information to both technical and non-technical audiences. My proficiency in data management and scheduling has allowed me to maintain accurate records and ensure timely reporting.
Experience
Work history, roles, and key accomplishments
System Support Specialist
Teksystems
Mar 2022 - Aug 2023 (1 year 5 months)
Provided technical support to customers and field operations, troubleshooting communication equipment and software issues. Monitored system performance and error logs, ensuring timely reporting and resolution of issues.
Customer Service Representative
ETS
Jan 2023 - Feb 2023 (1 month)
Delivered exceptional customer service, providing accurate responses to inquiries and resolving account issues. Managed risk through thorough client authentication and adherence to policies.
Warehouse Associate
Amazon
Jan 2021 - Mar 2022 (1 year 2 months)
Supported logistical operations through stocking, sorting, and packing, maintaining a focus on efficiency.
Customer Service Representative
Results Company
Jan 2020 - Feb 2020 (1 month)
Addressed customer inquiries in a call center environment, focusing on effective problem-solving.
Footwear Associate
Academy Sports
Jan 2015 - Jun 2019 (4 years 5 months)
Provided customer service and acted as a team lead, ensuring operational excellence.
Education
Degrees, certifications, and relevant coursework
Stacey hasn't added their education
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Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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