At Freeman, I manage exhibitor service orders, billing research, CRM records, and event information for large-scale trade shows and conferences. I coordinate with operations, production, and event teams to resolve service, billing, and technical issues while supporting on-site readiness.
Previously at Datassential, I led 60+ global contractors across data research, mapping, and validation initiatives. I reduced processing time by 65%, eliminated more than 10,000 labor hours annually, and improved data accuracy from 82% to 97% through stronger QA/QC governance.
I also bring customer engagement and training experience from MAC Cosmetics and Kiehl's, where I trained teams of 30+ employees, generated $200K+ in annual sales through partnerships, and supported the launch of the first U.S. airport MAC Cosmetics location.
