Tara Welling
@tarawelling
Results-driven sales operations associate with expertise in process optimization.
What I'm looking for
I am a results-driven professional with a strong background in sales operations and customer service. Currently, I work as a Sales Operations Associate, where I collaborate with key stakeholders to develop project requirements and execute project delivery. My role involves analyzing and recommending solutions to address sales issues, ensuring that our operations align with both current and future business needs.
Previously, I served as an Account Services Specialist, where I supported multiple Field Sales Representatives and Managers by maintaining accurate order books and resolving order-related issues. My experience also includes leading customer service teams, where I trained and mentored team members to optimize performance and enhance customer experiences. I am passionate about delivering exceptional client support and driving organizational success through effective collaboration and data management.
Experience
Work history, roles, and key accomplishments
Sales Operations Associate
Abbott
Mar 2025 - Present (3 months)
Collaborated with key stakeholders to develop project requirements, scope, and execute on project delivery. Supported various efforts to define, analyze, and recommend solutions to address sales issues based on an understanding of current business processes and future business needs.
Sales Operations Associate
Abbott
Mar 2025 - Present (3 months)
Collaborated with key stakeholders to develop project requirements, scope, and execute on project delivery. Supported various efforts to define, analyze, and recommend solutions to address sales issues based on an understanding of current business processes and future business needs. Supported multiple Field Sales Representatives and Managers, on a national level in managing data, streamlining wor
Operations Manager
RunDoyen
Jan 2018 - Present (7 years 5 months)
Delivered client support to resolve issues and maintain retention. Managed monthly payroll and reporting.
Operations Manager
RunDoyen
Jan 2018 - Present (7 years 5 months)
Delivered client support to resolve issues and maintain retention. Managed monthly payroll and reporting.
Account Services Specialist
On Inc.
Feb 2024 - Jan 2025 (11 months)
Maintained and updated orderbooks, ensuring accurate tracking and timely processing. Addressed and resolved order-related issues, ensuring high levels of client satisfaction. Collaborated cross functionally with sales, logistics and the warehouse teams to streamline order fulfillment.
Customer Service Lead
DTC
Sep 2021 - Feb 2024 (2 years 5 months)
Compiled and analyzed Salesforce and Medallia reports to ensure KPI compliance. Addressed escalated customer inquiries, delivering exceptional customer experiences. Trained and mentored team members to optimize performance and efficiency in Salesforce and D365.
Account Services Specialist
On Inc.
Feb 2024 - Jan 2025 (11 months)
Maintained and updated orderbooks, ensuring accurate tracking and timely processing while addressing and resolving order-related issues to ensure high client satisfaction. Collaborated cross-functionally with sales, logistics, and warehouse teams to streamline order fulfillment and maintain accurate records for all orders and shipments.
Customer Service Lead
DTC
Sep 2021 - Feb 2024 (2 years 5 months)
Compiled and analyzed Salesforce and Medallia reports to ensure KPI compliance and addressed escalated customer inquiries, delivering exceptional customer experiences. Trained and mentored team members to optimize performance and efficiency in Salesforce and D365. Supported senior leadership by generating high-level reports and teaching system functionality.
Customer Service Representative
DTC
Jul 2020 - Sep 2021 (1 year 2 months)
Provided biweekly reviews and training for temporary employees to achieve full-time roles. Ensured customer satisfaction via phone, email, and live chat support. Guided new hires as a B2C “buddy,” ensuring seamless onboarding and development.
Customer Service Representative
DTC
Jul 2020 - Sep 2021 (1 year 2 months)
Provided biweekly reviews and training for temporary employees to achieve full-time roles and ensured customer satisfaction via phone, email, and live chat support. Guided new hires as a B2C “buddy,” ensuring seamless onboarding and development.
Education
Degrees, certifications, and relevant coursework
Loyola Marymount University
Liberal Arts, Liberal Arts with Math Concentration
2008 - 2012
Studied a broad curriculum in Liberal Arts with a focus on Mathematics. Developed analytical and problem-solving skills through coursework in various disciplines.
Loyola Marymount University
Bachelor of Arts, Liberal Arts w/ Math Concentration
2008 - 2012
Studied a broad curriculum in liberal arts with a concentration in mathematics. Developed analytical and problem-solving skills through coursework in various disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Tara?
You can contact Tara and 90k+ other talented remote workers on Himalayas.
Message TaraFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
