Open to opportunities

Hamza Sheikh

@hamzasheikh1

Operations Manager specializing in data systems, integrations, and workflow optimization to improve high-volume logistics performance.

United States

Message

What I'm looking for

I’m looking for a role where I can lead data-driven operations—optimizing routing and reporting, improving CRM or logistics data integrity, and partnering with technical teams on integrations and workflow automation to drive scalable performance.

I’m an operations manager focused on turning structured data into measurable performance gains across logistics, CRM, and government-regulated environments. I lead data-driven operational strategy, analyze complex datasets to find inefficiencies, and implement system-level optimizations that improve accuracy, throughput, and reliability.

Across roles, I’ve built and maintained structured reporting models, supported system transitions, and collaborated with technical and operational teams to troubleshoot data inconsistencies. I improved on-time delivery performance by 18–25%, increased route efficiency by 15%, and reduced delivery exceptions and system-related errors by 20%+ through workflow restructuring and data validation; I also improved CRM data integrity by 35%+ and deal tracking visibility by 25%+ via Salesforce/HubSpot optimization. My approach is to bridge business operations with technical systems—using process mapping, automation, and disciplined data migration/cleansing to keep outcomes scalable.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager – Data Systems

Current

Last Mile Solutions (FedEx)

Nov 2024 - Present (1 year 6 months)

Led data-driven operational strategy for a high-volume delivery network, improving on-time delivery by 18–25% through route optimization and workflow restructuring. Reduced delivery exceptions and system-related errors by 20%+ and increased route efficiency by 15% while cutting manual tracking effort by 30%+.

Data Analysis Route Optimization Process Optimization

CRM & Data Operations Specialist

G Parency

Oct 2024 - Mar 2025 (5 months)

Managed and optimized CRM data architecture across Salesforce and HubSpot, improving CRM data accuracy and integrity by 35%+ and increasing deal tracking visibility by 25%+. Automated and streamlined client engagement workflows, reducing manual data entry by 40% and supporting closing 10–20 deals monthly.

Salesforce HubSpot Workflow Automation Data Validation Reporting and Analytics

Operations Manager – Logistics Systems

MLM Logistics Services

Dec 2020 - Oct 2024 (3 years 10 months)

Managed end-to-end logistics operations supported by structured data systems, government freight portals, and EDI integrations. Scaled logistics operations by 150%+ while maintaining 95–98% on-time delivery performance, reducing shipment processing errors by 30%+ and improving operational throughput by 20%.

Government Freight Portals Data Validation Logistics Analytics Data Integrity Reporting Accuracy Improvement

Regional Security Manager – Systems

Allied Universal - Geodis Logistics

Feb 2022 - Apr 2023 (1 year 2 months)

Managed security systems, access controls, and surveillance platforms in a regulated environment, improving incident monitoring and response strategies. Reduced security incidents and response times by 20%+ and increased reporting accuracy and compliance readiness by 30%.

Security Monitoring Surveillance Systems Incident Data Analysis Compliance Auditing Risk Management Log Management

Cashier/Courtesy Clerk

Giant Food Stores

Jan 2019 - Mar 2020 (1 year 2 months)

Provided customer service to 100+ patrons daily while operating POS systems, managing transactions, and ensuring accurate drawer reconciliation. Supported in-store sales and maintained front-end inventory displays through consistent merchandising and replenishment.

POS Operation Customer Service Sales Support