Open to opportunities

Shannon Bostic

@shannonbostic

Message

Dynamic leader with expertise in sales growth and team management.

United States

Message

What I'm looking for

I am looking for a role that fosters collaboration, encourages growth, and values client relationships.

I am a dynamic and results-driven leader with a proven track record in managing high-performing teams and driving sales growth. My expertise lies in coaching, process optimization, and building strong client relationships. I leverage CRM systems and SaaS tools to enhance team efficiency, ensuring a positive and results-oriented work environment.

In my current role as a National Admissions Advisor at Thrive DX, I conduct over 50 effective discovery calls weekly, guiding learners through the enrollment process and maintaining a learner retention rate exceeding 91%. My commitment to student satisfaction has contributed to a remarkable 95%+ satisfaction rate. I have successfully achieved $2.7 million in tuition sales in 2024, demonstrating my ability to lead funding calls and close high-ticket enrollments with professionalism.

Previously, as a Senior Admissions Advisor at My Computer Career, I managed a team of 9, driving goal attainment and enrollment metrics through Salesforce. My efforts resulted in a 15% increase in monthly conversions and a successful enrollment of over 600 learners annually. I am passionate about fostering a collaborative environment and am dedicated to maintaining compliance with accreditation standards.

Experience

Work history, roles, and key accomplishments

Current

National Admissions Advisor

Current

Thrive DX

Nov 2023 - Present (1 year 6 months)

Conducted numerous effective discovery calls weekly to guide learners through the enrollment process, ensuring a smooth and personalized experience. Utilized a comprehensive suite of CRM and SaaS tools daily to ensure efficient operations and seamless learner communication. Achieved $2.7 million in tuition sales in 2024, leading funding calls and closing high-ticket enrollments with professionalis

Discovery Calls Enrollment Process CRM SaaS Salesforce Sales Communication

Senior Admissions Advisor

My Computer Career

Feb 2021 - Nov 2023 (2 years 9 months)

Managed a high-performing team of 9, driving goal attainment, conversion rates, and enrollment metrics through Salesforce. Provided training and guidance on admissions, transfer of credit, and financial assistance, supporting the successful enrollment of over 600 learners annually. Counseled prospective learners and families on educational pathways and funding options, contributing to a 92% applic

Team Management Salesforce Pipeline Management Coaching Training Counseling Compliance

Insurance Agent

State Farm

Oct 2019 - Feb 2021 (1 year 4 months)

Built and maintained long-term client relationships through networking and leveraging comprehensive financial planning expertise, achieving a 30% increase in client retention. Applied consultative sales techniques to assess client needs, present tailored insurance solutions, and guide decision-making. Prospected and secured new business by aligning insurance options with client goals, driving $1.2

Consultative Sales Underwriting Financial Planning Lead Generation B2B Marketing Networking Risk Assessment

Call Center Lead | Front Desk

Urgent Care Orthopedic Specialist of North Carolina

Feb 2018 - Oct 2021 (3 years 8 months)

Supervised and supported a team of call center representatives, improving scheduling efficiency and customer service response time by 25%. Managed high-volume inbound calls (100+ daily), scheduling, rescheduling, and triaging patients for orthopedic and pain management services. Verified patient insurance and demographics with 98% accuracy, ensuring smooth check-ins and timely billing processes.

KPIs Customer Service Training Scheduling Medical Billing Patient Care Coordination