Amy WillsAW
Open to opportunities

Amy Wills

@amywills

Resourceful student services professional with expertise in admissions advising.

United States
Message

What I'm looking for

I am looking for a role that allows me to support students and enhance their educational experience while fostering a collaborative team environment.

I am a detail-oriented student services professional with a Bachelor’s degree and extensive experience in admissions advising, student onboarding, academic recordkeeping, and client support. My background has equipped me with the skills to manage academic data effectively and support student lifecycle processes. I have a proven track record of training peers and providing excellent customer service in both remote and cross-functional environments.

Throughout my career, I have served as a central contact for students, managing their enrollment and academic progress. My role as an Education Mentor at The Medical Institute of Kentucky allowed me to utilize CRM and LMS tools to track student data and provide technical support. I take pride in my ability to create and distribute essential academic materials, such as transcripts and graduation clearance documents, while also delivering job readiness coaching to help students succeed in their careers.

My experience as an Admissions Advisor at MedQuest College further honed my skills in advising and supporting students through the enrollment process. I collaborated with academic and administrative teams to enhance student retention and ensure data accuracy across various systems. I am passionate about fostering a supportive educational environment and am committed to helping students achieve their goals.

Experience

Work history, roles, and key accomplishments

TK
Current

Education Mentor

The Medical Institute of Kentucky

Dec 2023 - Present (1 year 7 months)

Served as a central contact for students throughout enrollment, onboarding, and academic progress. Managed academic records and tracked student data using CRM and LMS tools.

MC

Admissions Advisor

MedQuest College

Jan 2023 - Dec 2023 (11 months)

Conducted interviews, advised on program selection, and supported enrollment through CRM systems. Maintained data accuracy across student systems (Populi, Airtable) and ensured follow-up communications.

Education

Degrees, certifications, and relevant coursework

University of Kentucky logoUK

University of Kentucky

Bachelor of Arts, Telecommunications

Completed a Bachelor of Arts in Telecommunications with a minor in Psychology. Additionally, pursued post-baccalaureate studies in Graphic Design for two years.

University of Minnesota logoUM

University of Minnesota

Certificate, Human Resources

Obtained a Certificate in Recruiting, Hiring, and Onboarding Employees.

IN

Intuit

Certificate, Bookkeeping

Earned a Certificate in Basics of Bookkeeping.

Tech stack

Software and tools used professionally

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