Amy Wills
@amywills
Resourceful student services professional with expertise in admissions advising.
What I'm looking for
I am a detail-oriented student services professional with a Bachelor’s degree and extensive experience in admissions advising, student onboarding, academic recordkeeping, and client support. My background has equipped me with the skills to manage academic data effectively and support student lifecycle processes. I have a proven track record of training peers and providing excellent customer service in both remote and cross-functional environments.
Throughout my career, I have served as a central contact for students, managing their enrollment and academic progress. My role as an Education Mentor at The Medical Institute of Kentucky allowed me to utilize CRM and LMS tools to track student data and provide technical support. I take pride in my ability to create and distribute essential academic materials, such as transcripts and graduation clearance documents, while also delivering job readiness coaching to help students succeed in their careers.
My experience as an Admissions Advisor at MedQuest College further honed my skills in advising and supporting students through the enrollment process. I collaborated with academic and administrative teams to enhance student retention and ensure data accuracy across various systems. I am passionate about fostering a supportive educational environment and am committed to helping students achieve their goals.
Experience
Work history, roles, and key accomplishments
Education Mentor
The Medical Institute of Kentucky
Dec 2023 - Present (1 year 7 months)
Served as a central contact for students throughout enrollment, onboarding, and academic progress. Managed academic records and tracked student data using CRM and LMS tools.
Writer / Editor / Instructor
Various Behavioral Health Institutions
Dec 2018 - Mar 2020 (1 year 3 months)
Developed official manuals, documentation, and training materials for compliance and accreditation. Taught structured educational sessions, ensuring adherence to HIPAA and institutional standards.
Education
Degrees, certifications, and relevant coursework
University of Kentucky
Bachelor of Arts, Telecommunications
Completed a Bachelor of Arts in Telecommunications with a minor in Psychology. Additionally, pursued post-baccalaureate studies in Graphic Design for two years.
University of Minnesota
Certificate, Human Resources
Obtained a Certificate in Recruiting, Hiring, and Onboarding Employees.
Intuit
Certificate, Bookkeeping
Earned a Certificate in Basics of Bookkeeping.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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