Shamsa User
@shamsauser
Organized administrative professional skilled in executive support.
What I'm looking for
I am a highly organized and results-oriented administrative professional with a proven track record of providing high-level support to executives and teams in fast-paced, remote environments. My expertise lies in managing complex schedules, coordinating travel arrangements, and preparing presentations while maintaining confidentiality and professionalism.
Throughout my career, I have demonstrated exceptional communication, time management, and problem-solving skills. I thrive in remote settings and am committed to delivering exceptional support to drive organizational success. My proactive approach has led to significant improvements in efficiency, including streamlining calendar management and reducing scheduling conflicts by 30%.
Experience
Work history, roles, and key accomplishments
Executive Assistant
Athena
Aug 2023 - Jul 2024 (11 months)
Managed complex calendars for executives, coordinated travel arrangements, and handled email correspondence. Prepared and edited documents and presentations using Microsoft Office and Google Workspace, ensuring effective communication across multiple time zones.
Virtual Assistant
StellarStaff
Dec 2022 - Jun 2023 (6 months)
Provided high-level administrative support, including calendar management and document preparation. Conducted online research and maintained digital files, ensuring efficient workflow management while utilizing remote collaboration tools.
Executive Assistant
County Government of Mombasa
Jan 2020 - May 2022 (2 years 4 months)
Provided comprehensive administrative support to the Director, managing schedules and correspondence. Organized meetings and events, ensuring smooth communication and coordination across the organization while maintaining confidentiality.
Education
Degrees, certifications, and relevant coursework
Kenyatta University
Master's in Business Administration, Business Administration
2023 -
Kenya Institute of Supplies Management
Certified Procurement and Supply Professional, Procurement and Supply
2022 - 2023
Mount Kenya University
Bachelor in Business Management, Business Management
2017 - 2021
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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