Diana MainaDM
Open to opportunities

Diana Maina

@dianamaina

Experienced Executive Assistant with strong organizational and communication skills.

Kenya
Message

What I'm looking for

I am looking for a role that values strong organizational skills and offers opportunities for professional growth in a supportive environment.

I am an experienced Executive Assistant with two years of expertise in administrative support and customer service across both in-office and virtual environments. My role has involved streamlining scheduling and calendar management for senior executives, handling confidential communications, and managing over 100 weekly data entries with high accuracy. I take pride in delivering over 15 professional presentations monthly and improving workflow efficiency through timely reporting and task automation.

Currently, I am seeking to leverage my strong organizational and communication capabilities in a dynamic, remote-oriented administrative role. I have a proven track record of enhancing operational efficiency, as demonstrated by my ability to schedule over 50 appointments weekly and manage inventory effectively, reducing stock shortages by 25%. My commitment to professional excellence is reflected in my ability to exceed service KPIs consistently and maintain a high level of client satisfaction.

Experience

Work history, roles, and key accomplishments

PK

Administrative Assistant / Receptionist

Prife International / K2uAfrica

Jul 2023 - Present (2 years)

Scheduled over 50 appointments weekly and maintained executive calendars, increasing overall meeting efficiency and punctuality. Managed inventory of office supplies, reducing stock shortages by 25% through proactive monitoring and timely procurement.

Education

Degrees, certifications, and relevant coursework

AA

ALX Africa

Administrative Virtual Assistant Certification, Virtual Assistance

Completed a comprehensive program focused on virtual administrative support. Gained expertise in managing schedules, handling communications, and optimizing workflows for remote environments.

KC

Kenya Utalii College

Certificate, Travel Agency Techniques

Acquired specialized knowledge and skills in travel agency operations and techniques. Focused on travel booking, itinerary planning, and customer service within the tourism industry.

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