Sfar Oussama

Led B2B business development initiatives, focusing on expanding the company's client base. Successfully identified and pursued new business opportunities to drive growth.

Qualified inbound leads and significantly increased the conversion rate of leads into potential customers. Managed customer portfolios using Pipedrive CRM and supported international business development.

Developed commercial strategies for existing Canadian and future French/Belgian markets, optimizing the sales process. Managed customer portfolios via Salesforce and promoted the brand through various channels.

Managed the sales process via Salesforce, including prospecting and lead qualification. Optimized logistics loops and handled invoice creation and query processing.

Conducted real estate appraisals and managed customer relationships. Applied commercial business strategies and handled real estate negotiations.

Operated as an independent real estate broker, managing various aspects of property transactions. Focused on client acquisition and property sales.

Engaged in commercial prospecting and lead generation to drive new business development. Implemented marketing strategies and managed customer relationships.

Managed construction projects, overseeing various stages from planning to execution. Ensured adherence to project timelines and budget constraints.

Provided back office and front office support for PayPal customers. Handled customer inquiries and resolved issues efficiently.

Provided business consulting for HVAC & Plumbing technical lots, analyzing plans and technical briefs. Optimized purchasing costs and participated in technical setting meetings.

Verified work conformity and managed teams and subcontractors. Monitored the progress of works to ensure timely completion.

Coordinated the organization of methods and work teams, managing schedules and various site meetings. Ensured compliance with budgets, deadlines, and work quality.

Provided technical support to French customers for Orange client. Resolved technical issues and ensured customer satisfaction.

Provided technical support to French customers for Orange client. Assisted with various inquiries and ensured efficient problem resolution.

Completed additional education in Sales Management through Hubspot Academy. This online program enhanced skills in sales strategies and management.

Completed additional education in Inbound Sales through Hubspot Academy. This online program focused on modern inbound sales methodologies.

Completed a Master's degree focusing on management and construction. The program provided in-depth knowledge and skills essential for leadership roles within the construction industry.

Obtained a Professional License in management and civil engineering. This program provided specialized knowledge in both managerial practices and civil engineering principles.

Undertook preparatory studies focused on the Russian language. This program built foundational language skills for further academic or professional pursuits.

Completed the 3rd class in Civil Engineering. This period of study focused on core civil engineering principles and practices.

Earned an Applied License in civil engineering. The curriculum provided practical skills and knowledge essential for civil engineering applications.