I am looking for a customer support role fully remote
KP
Open to opportunities
Kevin Plantier
@kevinplantier
Business development leader driving SaaS growth and strategic partnerships.
FranceWhat I'm looking for
I am a dynamic business development and account management professional with nearly a decade of experience driving SaaS sales, managing international client portfolios, and leading cross-border negotiations. I consistently exceed targets through strategic prospecting, technical consulting, and high-stakes negotiation, securing major contracts and onboarding new clients.
I have delivered significant results across roles—securing high-value deals, revitalizing reseller channels, training teams, and representing companies at trade shows and media events. Fluent in English and French, I bring adaptability, strong commercial acumen, and a commitment to fostering long-term client relationships and sustainable growth.
Experience
Work history, roles, and key accomplishments
FU
Account Manager
Fulfilmentcrowd
Mar 2022 - Sep 2024 (2 years 6 months)
Secured 10 new prospect signings generating €250,000/year and led sales of customized SaaS and fulfillment services while managing onboarding and trade-show representation.
DE
Manager Services Cloud
DSD Europe
Mar 2021 - Mar 2022 (1 year)
Delivered technical consulting and commercial negotiations, achieving volume and margin targets for 75% of fiscal quarters and revitalizing reseller engagement through webinars.
PR
Account Manager B2B
Profitap
Aug 2019 - Feb 2021 (1 year 6 months)
Closed multiple high-value deals including a €750,000 contract and managed international partnerships while providing technical consultancy aligning SaaS and hardware solutions to client objectives.
ST
Country Manager
Startselect
May 2018 - Jul 2019 (1 year 2 months)
Led development and implementation of a cutting-edge B2B process, negotiated supplier contracts, and strengthened key customer relationships to drive efficiency and revenue growth.
FE
Customer Relationship Agent
50 FIVE by ENGIE
Sep 2016 - Apr 2018 (1 year 7 months)
Improved team productivity by 30% through training, enhanced task management, and delivered exceptional customer support while resolving conflicts and fraud cases.
AA
Salesperson
ALD Automotive
Oct 2011 - Oct 2015 (4 years)
Coordinated timely vehicle deliveries and conducted impactful client meetings to exceed satisfaction targets while supporting international leasing operations.
Education
Degrees, certifications, and relevant coursework
KY
Kaplan (New York)
Certificate, English Language
2016 - 2016
Completed an intensive English language program at Kaplan in New York in 2016.
IS
Institut supérieur du Management, Université de Saint-Quentin-en-Yvelines
Master of Management, Management
Master2 in Gestion des Entreprises et Management des Organisations completed at Université de Saint-Quentin-en-Yvelines in 2015.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
FranceAuthorized to work in
Job categories
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