Sean Lawrence

Recruited pre-opening to launch and scale a new hospitality concept, leading customer experience, partnerships, team development, programming, and financial performance. Helped scale Dogwood to $1.18M in first-year net sales while maintaining labor near 20% of revenue.

Co-founded and developed an independent events platform through relationships with artists, venues, festivals, promoters, and community partners across the Pacific Northwest. Developed recurring programming and partnerships that expanded audience reach and led to regional festival appearances.

Managed a portfolio of 100+ B2B customer and distributor relationships across on-premise, retail, distributor, and state-controlled channels. Developed account-specific growth strategies and led product education and staff trainings.

Brought in during post-shutdown recovery to rebuild the team, strengthen operating systems, and stabilize customer experience and business performance. Led hiring, training, coaching, and performance management through significant turnover and labor shortages.

Led a high-volume hospitality business with approximately 20 employees and three department managers across operations, events, and creative. Held P&L and labor-planning responsibility while helping eliminate nearly $800K in accumulated debt.

Completed the Customer Success Foundations Professional Certificate from ChurnZero in 2026.