Scot Aspromonte
@scotaspromonte
Customer Success and Operations leader bridging technical systems and business outcomes with revenue-driven results.
United StatesWhat I'm looking for
I am a revenue-driven Customer Success and Operations leader with 15+ years guiding enterprise clients through complex technical environments and owning full customer lifecycles from discovery through long-term partnership growth. I translate technical systems into practical business outcomes, align cross-functional teams, and deliver measurable results across AV/IT systems integration, creative production, and operations.
My career highlights include generating $3M in new revenue expanding AV solutions, managing $1M–$3.5M annual enterprise accounts, and founding a specialty food business where I built scalable operations for staffing, inventory, compliance, and marketing. I serve as a technical liaison, lead onboarding and training, and drive adoption and customer retention through strategic execution and storytelling.
Experience
Work history, roles, and key accomplishments
Company Owner
Lulu’s Taters, LLC
May 2024 - Present (1 year 9 months)
Founded and currently lead a specialty food business, building scalable staffing, inventory, compliance, and marketing systems to drive repeat business and high-volume customer engagement.
Business Development Manager
Densitron
Aug 2018 - Dec 2023 (5 years 4 months)
Expanded enterprise AV hardware and software into North America, generating $3M in new revenue and owning full customer lifecycle from discovery through implementation and post-sale relationship management.
Senior Account Manager
Ford Audio-Video
Jan 2006 - Jan 2020 (14 years)
Managed enterprise AV accounts across multiple sectors, delivering $1M–$3.5M in annual revenue and owning full client lifecycle from needs assessment to deployment and long-term account growth.
Production / Creative Director
Crossroads Church
Jan 2009 - Jan 2016 (7 years)
Spearheaded multi-campus production operations, coordinating technical, creative, and musical teams to deliver live events and broadcasts while driving adoption of new systems across three campuses.
Education
Degrees, certifications, and relevant coursework
UDUniversity of Colorado Denver
Business Administration
Studied Business Administration at the University of Colorado Denver.
CACTS - AVIXA
CTS, Audiovisual Technology
Completed AV industry certification through AVIXA for Certified Technology Specialist (CTS).
SISimplilearn
PMP (training), Project Management
Completed a PMP training program via Simplilearn to prepare for Project Management Professional certification.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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