At TWC, I generate invoices, apply payments, and reconcile accounts in billing systems. I also investigate billing discrepancies and escalate issues when needed.
I use Excel and Google Sheets to validate billing data, and work with internal teams and clients to support timely, accurate billing.
Before TWC, I was a Virtual Assistant at Evernest, responding to customer inquiries and preparing reports and documents. I also developed a filing system to streamline document storage and retrieval.
My property management experience includes maintenance coordination at RPM and operations management at Stays. I also teach music to learners of all ages and levels, sharing my enjoyment of music.

