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Rosanna  EngelRE
Open to opportunities

Rosanna Engel

@rosannaengel

Bilingual Virtual Assistant with 4+ years in U.S. operations & property management. Adaptable, self-taught, resourceful and solutions-focused.

Mexico
Message

What I'm looking for

I’m looking for remote opportunities in Virtual Assistance, Operations, Property Management, and Administrative Support. I bring 4+ years of experience supporting U.S. businesses, adapt quickly to different workflows, and enjoy taking ownership, solving problems, improving processes, and helping teams stay organized and efficient.

I’m a bilingual Virtual Assistant and Operations professional, with full professional proficiency in both English and Spanish and 4+ years of experience supporting U.S.-based businesses remotely, with a strong background in property management and real estate operations.

My experience covers the full property management cycle, including leasing, applications, renewals, tenant and owner communication, maintenance and vendor coordination, work orders, inspections, collections, payment plans, notices, evictions, Section 8 documentation, move-ins and move-outs, invoicing, contracts, compliance, reporting, and administrative support.

I’m comfortable managing multiple priorities independently, researching solutions, following projects and issues through completion, and keeping communication and documentation organized along the way. I also have a Law degree, which has given me a strong foundation in contracts, research, compliance, and detailed documentation.

I’m highly self-taught, learn new systems and processes quickly, and adapt easily to the needs and working style of each client or company. I enjoy contributing ideas and finding better ways to approach a process, while also understanding when consistency and following established procedures are important. I’m comfortable collaborating with a team as well as taking ownership and working independently when needed.

I’m experienced with property management and operational tools including RentVine, AppFolio, LeadSimple, Tenant Turner, Inspection Express, ZipForms, Google Workspace, Google Drive, Microsoft Office, Notion, Asana, and Monday, as well as government and compliance portals and AI tools such as ChatGPT, Claude, and Gemini. I’m also interested in improving workflows and using AI and automation to reduce repetitive work, while always reviewing and verifying the final result.

I’m looking for remote opportunities where I can bring real operational experience, take ownership of my work, adapt to the needs of the business, and help a company stay organized and run more efficiently.

Experience

Work history, roles, and key accomplishments

CC
Current

Administrative & Operations Support

Confidential U.S. Property Management Client

Jan 2024 - Present (2 years 8 months)

Managed day-to-day administrative and operational responsibilities, including client communication, scheduling, documentation, invoicing, and vendor coordination. Coordinated service requests and projects from initial request through completion.

Education

Degrees, certifications, and relevant coursework

UV

Universidad Humanistas del Valle

Bachelor of Laws, Law

2018 - 2022

Pursued a Degree in Law, gaining a strong foundation in legal principles and documentation.

Tech stack

Software and tools used professionally

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