Diego Alejandro Quintana Elizalde

Managed day-to-day operations for residential and commercial properties, coordinating maintenance, lease renewals, tenant relations, and receivables to maintain occupancy and operational efficiency.

Led event production and budgeting for large-scale weddings and events, managing teams of 50+ staff, schedules, and logistics to deliver back-to-back successful events.

Provided food and beverage service across multiple dining venues on a cruise vessel, managing high-volume shifts and serving up to 50 guests simultaneously with consistent customer service.

Managed scheduling, patient coordination, and bill payments for an orthopedic clinic, organizing surgical agendas and processing supplier payments via virtual credit card systems.

Selected as a sales trainer to onboard and develop retail sales staff, delivering training programs and coaching teams to improve performance and customer engagement.

Processed 30–50 daily supplier payments using virtual credit cards and online systems, ensuring timely and accurate accounts payable execution.

Provided customer service, technical support, and sales via phone and CRM, resolving inquiries while multitasking and maintaining accurate records.

Activities and societies: Coursework in hospitality, event management, and tourism-related subjects.

Studied subjects related to business administration and tourism at the University of Guadalajara.

Activities and societies: Studies included logistics management, financial budgeting, and event management.

Completed college-level studies at UNIVA focusing on logistics, finance coordination, and hospitality topics.

Completed general high school education.

Activities and societies: Training in event types, customer service, and event strategy.

Completed certification and diploma studies in event management, hospitality, and customer service.