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Abraham Jesus Villagomez HernandezAH
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Abraham Jesus Villagomez Hernandez

@braham

Administrative assistant at Residencial WTC who improved office efficiency by 20% and translated communications for international clients.

Mexico
Message

What I'm looking for

I’m seeking remote support roles serving international customers.

At Residencial WTC, I handled daily administrative operations, including filing, data entry, and correspondence, helping improve office efficiency by 20%. I also maintained Excel records and databases with 99% accuracy.

I supported residents and visitors by responding to questions and coordinating maintenance requests. I created and edited internal documents, reports, and promotional materials.

At Residencial WTC, I translated documents and communications between English and Spanish to support work with international clients and suppliers. I also have experience writing internal reports and promotional content.

In customer-facing roles, I managed orders and resolved customer complaints in busy service environments. I’m seeking remote support roles serving international customers.

Experience

Work history, roles, and key accomplishments

EL
Current

Auxiliar de Mantenimiento

Esmex LED

May 2026 - Present (5 months)

Performed preventive and corrective maintenance inspections, ensuring 100% operational compliance. Managed tool and material inventory, reducing waste by 10%, and prepared detailed maintenance reports.

XP

Guardia de Seguridad

Xcaret Parques

Jul 2025 - Dec 2025 (5 months)

Conducted security inspections and prepared daily incident reports. Trained staff in evacuation procedures and risk management, improving emergency response times, and monitored access control.

CM

Mesero Vendedor

Cafetería y Súper El Maharajá

Mar 2024 - Jun 2025 (1 year 3 months)

Delivered personalized service and order management, ensuring fast and accurate deliveries. Supported event setup and buffets, demonstrating adaptability and teamwork under pressure.

SI

Encargado de Seguridad

Sinergia Soluciones y Gestión Integral

Nov 2023 - Mar 2024 (4 months)

Coordinated and supervised security personnel, ensuring compliance with operational protocols. Managed emergency situations and coordinated with local authorities, and wrote detailed reports for management.

RW

Auxiliar Administrativo

Residencial WTC

Feb 2021 - Aug 2023 (2 years 6 months)

Managed daily administrative operations including filing, data entry, and correspondence, improving office efficiency by 20%. Provided resident and visitor assistance, created documents, and translated between English and Spanish.

Education

Degrees, certifications, and relevant coursework

Sistema Educativo Nacional  logoSN

Sistema Educativo Nacional

Certificado de educación média superior , Ciencias y Humanidades

2018 - 2019

Grade: 8.5

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