
Abraham Jesus Villagomez Hernandez
@braham
Administrative assistant at Residencial WTC who improved office efficiency by 20% and translated communications for international clients.
What I'm looking for
At Residencial WTC, I handled daily administrative operations, including filing, data entry, and correspondence, helping improve office efficiency by 20%. I also maintained Excel records and databases with 99% accuracy.
I supported residents and visitors by responding to questions and coordinating maintenance requests. I created and edited internal documents, reports, and promotional materials.
At Residencial WTC, I translated documents and communications between English and Spanish to support work with international clients and suppliers. I also have experience writing internal reports and promotional content.
In customer-facing roles, I managed orders and resolved customer complaints in busy service environments. I’m seeking remote support roles serving international customers.
Experience
Work history, roles, and key accomplishments
Auxiliar de Mantenimiento
Esmex LED
May 2026 - Present (5 months)
Performed preventive and corrective maintenance inspections, ensuring 100% operational compliance. Managed tool and material inventory, reducing waste by 10%, and prepared detailed maintenance reports.
Mesero Vendedor
La Cueva del Chango
Dec 2025 - May 2026 (5 months)
Provided customer service in a high-volume environment, managing over 50 orders per shift. Handled cash and daily closings with 100% accuracy and resolved customer complaints promptly.
Guardia de Seguridad
Xcaret Parques
Jul 2025 - Dec 2025 (5 months)
Conducted security inspections and prepared daily incident reports. Trained staff in evacuation procedures and risk management, improving emergency response times, and monitored access control.
Mesero Vendedor
Cafetería y Súper El Maharajá
Mar 2024 - Jun 2025 (1 year 3 months)
Delivered personalized service and order management, ensuring fast and accurate deliveries. Supported event setup and buffets, demonstrating adaptability and teamwork under pressure.
Encargado de Seguridad
Sinergia Soluciones y Gestión Integral
Nov 2023 - Mar 2024 (4 months)
Coordinated and supervised security personnel, ensuring compliance with operational protocols. Managed emergency situations and coordinated with local authorities, and wrote detailed reports for management.
Auxiliar Administrativo
Residencial WTC
Feb 2021 - Aug 2023 (2 years 6 months)
Managed daily administrative operations including filing, data entry, and correspondence, improving office efficiency by 20%. Provided resident and visitor assistance, created documents, and translated between English and Spanish.
Education
Degrees, certifications, and relevant coursework
Sistema Educativo Nacional
Certificado de educación média superior , Ciencias y Humanidades
2018 - 2019
Grade: 8.5
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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