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Sathish Goud

@sathishgoud

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Lead Developer with extensive experience in ServiceNow platform.

India

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What I'm looking for

I am looking for a challenging role that allows me to expand my knowledge and contribute to innovative projects.

I am a passionate Lead Developer with over 7 years of experience in the ServiceNow platform, specializing in automations, integrations, and custom applications. My journey has taken me through various roles where I have successfully implemented solutions for multiple clients, including Fortune 500 companies. I have a strong background in ServiceNow ITSM, ITBM, and CSM, and I pride myself on my ability to enhance existing applications and streamline processes.

Throughout my career, I have led technical discussions, gathered requirements, and provided guidance to teams, ensuring that projects align with best practices. My expertise extends to scripting, configuration, and administration within ServiceNow, and I have managed teams to deliver high-quality solutions. I am committed to continuous learning and growth, and I am eager to contribute my skills to an organization that values innovation and collaboration.

Experience

Work history, roles, and key accomplishments

Current

Lead Software Engineer

Current

UST Global

Oct 2023 - Present (1 year 7 months)

Lead Software Engineer with over 7 years of experience in the ServiceNow platform, responsible for automating processes, implementing integrations, and customizing applications for multiple clients. Skilled in managing ServiceNow upgrades and providing technical guidance to teams.

ServiceNow ITSM Integration Automation REST APIs Scripting Technical Leadership

Senior Associate Consultant

Infosys

Jun 2021 - May 2023 (1 year 11 months)

Senior Associate Consultant with hands-on experience in ServiceNow scripting and orchestrations. Managed project cycles from requirement gathering to post Go-Live support, enhancing client processes and functionalities.

ServiceNow Scripting Orchestration Project Management Client Management Team Leadership Administration

Software Developer

CGI Group

Sep 2020 - Sep 2021 (11 months)

Software Developer with experience in implementing automations and migrations on the ServiceNow platform. Worked on UI customizations and integrations, enhancing client processes and supporting production environments.

ServiceNow UI Automation Integration Production

Technical Consultant

INRY (IntegRhythm) India Pvt. Ltd.

Oct 2018 - Sep 2020 (1 year 11 months)

Technical Consultant with a focus on ServiceNow customizations and strategic development of new applications. Collaborated with clients to meet business needs and enhance platform functionalities.

ServiceNow ITSM Application Development Client Meetings Configuration Management Project Planning

Education

Degrees, certifications, and relevant coursework

Osmania University

Post Graduation, Human Resource Management

2020 - 2022

Grade: 71%

Completed Post Graduation in Human Resource with a focus on various HR practices and principles, achieving a score of 71%. Developed skills in managing human resources effectively within organizations.

Vidya Jyothi Institute of Technology

Bachelor of Science, Computer Science

2014 - 2018

Grade: 78%

Earned a Bachelor's degree in Computer Science with a score of 78%. Gained foundational knowledge in programming, algorithms, and software development, preparing for a career in technology.