janibasha pathan

I am a dedicated ServiceNow Developer with over 4.8 years of IT experience, specializing in IT Service Management (ITSM) and Human Resource Service Delivery (HRSD). My journey in the tech industry has equipped me with hands-on expertise in ServiceNow development, where I have successfully implemented various ITSM modules including Incident, Problem, Change, and Request Management. I thrive in challenging environments where I can leverage my skills to deliver effective solutions that contribute to organizational success.

Throughout my career, I have been involved in end-to-end project lifecycles, from requirements gathering to design, development, testing, and deployment. My strong analytical and communication skills, combined with a proactive, team-oriented mindset, have allowed me to excel in automation and integration tasks. I am passionate about creating custom applications and modules, and I take pride in my ability to optimize performance and mentor team members.