Sarai Santiago

Creating an environment for customers and associates to interact peacefully. Exceeding the shopping experience with high energy and phenomenal customer satisfaction.

Administer staffing, onboarding, and career development programs to enhance associate engagement and retention. Ensure compliance with company policies and regulations, fostering a secure and productive work environment.

Led a high-performing sales team to exceed revenue goals and deliver an exceptional customer experience. Recruited, trained, and mentored sales associates, fostering a culture of continuous improvement.

Acted as a liaison between associates and upper management, ensuring employee concerns were addressed. Managed hiring events, training programs, and associate engagement initiatives to improve retention.

Delivered personalized shopping experiences, resulting in high customer satisfaction and repeat business. Assisted in fulfillment, logistics, and inventory management to optimize store operations.

Conducted direct-to-consumer sales for AT&T products, effectively closing deals in a competitive environment. Developed persuasive sales pitches and tailored solutions to meet customer needs.

Organized and executed marketing events to recruit new talent and generate revenue. Trained aspiring models on confidence, public speaking, and audition preparation.

Completed coursework in Physical Therapy and Sports Management, gaining foundational knowledge in health sciences and athletic training.