Makayla Washington

I am a results-driven sales and business management professional with over a decade of leadership experience. My expertise lies in coaching, sales strategies, and employee development, which I leverage to drive business growth and team success. I excel at fostering high-performance teams and implementing strategies that enhance productivity and customer engagement.

Throughout my career, I have built customer confidence by creating engaging and reassuring store experiences. I have developed and maintained positive long-term customer relationships, adapting to different personality types to gain employee buy-in and improve performance. My commitment to coaching is evident in my recognition as Top Sales Performer of the Year multiple times and as Coach of the Quarter for three consecutive years.

In my current role as Sales Manager at Asurion, I provide crucial feedback to improve company growth and productivity while collaborating with senior leadership to implement best practices. I have also developed training programs for new coaches, contributing to national team development and ensuring a high standard of performance across the board.