Open to opportunities

Sarah Jamito

@sarahjamito

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eCommerce Specialist | Customer Support and Engagement | Logistics and Bus. Operations Management |

Philippines

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What I'm looking for

Things I look for in my next employment:

Feeling valued and appreciated
Having a clear sense of purpose
Having opportunities for growth and development
Working with a supportive team
Good compensation/Pays me well

I started working remotely during the pandemic around July 2020. With 3 years of combined experience in handling eCommerce accounts and overseeing daily business operations from order processing to website management, I strongly believe that I have the skills and abilities that match your job description. If you are looking for someone confident, reliable, and who takes ownership of professional development, say no more! *wink* I'm available from 9 a.m. to 7 p.m. Manila timezone (PST) for a quick interview. See you!

Experience

Operations Assistant & Customer Service Specialist

Reflaunt

May 2022 - Dec 2023 (1 year 7 months)

Facilitated seamless logistics operations by coordinating efficient pick-up and drop-off arrangements, ensuring timely and organized transportation logistics.
- Validate the authenticity of resale items, ensuring strict adherence to terms and conditions.
- Address inquiries efficiently via the Zendesk system, demonstrating a commitment to responsive and effective
customer support.
- Provided compr

eCommerce Specialist & Key Account Manager

Lazada PH

Sep 2020 - Apr 2022 (1 year 7 months)

- Headed merchant support initiatives, optimizing traffic, boosting sales, and implementing robust stock management strategies.
- Designed and curated seasonal store webpages, showcasing a keen eye for aesthetic appeal and user experience.
- Utilized Alibaba's personalized apps, including DingTalk and Agent Workbench, to provide seamless assistance
and streamline the ticketing system for effective