Camila Lao
@camilalao
I’m an e-commerce specialist improving store performance through optimized listings, ads, and customer support.
PhilippinesWhat I'm looking for
I’m a detail-oriented E-Commerce Professional with 3+ years of experience managing multiple online stores. I’m skilled in product listing optimization, ads management, order processing, and customer support, with a strong focus on reliable, high-volume operations.
I’ve handled e-commerce operations across Shopee, Lazada, and TikTok Shop, managing 12 e-commerce accounts (8 Shopee, 2 Lazada, 1 TikTok Shop, 1 Facebook page). I created and optimized product ads, shop ads, and video ads, and I prepared and analyzed monthly sales reports to improve performance.
I manage product listings, pricing strategies, and discount implementation, then participate in platform campaigns to boost sales. I also monitor orders, handle shipping issues, coordinate with couriers, file claims for RTS, and resolve delivery-related problems while ensuring timely customer responses.
Experience
Work history, roles, and key accomplishments
E-Commerce Specialist
O & S Jewelry Inc.
Sep 2023 - Mar 2026 (2 years 6 months)
Managed 12 e-commerce accounts (8 Shopee, 2 Lazada, 1 TikTok Shop, 1 Facebook page), including product listing, pricing strategies, and discount implementation. Created/optimized product, shop, and video ads; prepared monthly sales reports; monitored orders, resolved shipping issues with couriers, and filed RTS/delivery-related claims.
E-Commerce Virtual Assistant
O & S Jewelry Inc.
Oct 2022 - Aug 2023 (10 months)
Assisted with daily e-commerce operations, including updating product listings and supporting order tracking and inventory monitoring. Handled customer inquiries via chat/email and helped with campaign setup and promotional activities to support sales performance.
Education
Degrees, certifications, and relevant coursework
Pamantasan ng Lungsod ng Maynila
Bachelor of Science, Information Technology
2020 - 2025
Pursued a Bachelor of Science in Information Technology at Pamantasan ng Lungsod ng Maynila from 2020 to 2025.
Rajah Soliman Science and Technology High School
Senior High School
2022 - 2023
Attended Rajah Soliman Science and Technology High School from 2022 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Job categories
Skills
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