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Sarah E

@sarahe

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Senior Program Manager | PMO & Portfolio Leader | Delivery, Operations & IT Transformation

Spain

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can lead transformative projects and drive organizational success.

Senior Program Manager and global delivery leader with a track record across retail, ecommerce, cloud, professional services, and enterprise IT. Known for taking ownership of TechOps, complex vendor portfolios, and high-visibility C-suite initiatives in ambiguous, fast-moving environments. Builds async delivery models, automation, and clear prioritization systems for distributed teams across time zones.

Experience

Work history, roles, and key accomplishments

Current

Fractional PMO Consultant

Current

Confidential Company

Nov 2025 - Present (8 months)

Leading portfolio governance and delivery for private sector clients across vendor management, contract negotiation, workflow automation, and capacity planning. Optimizing delivery capacity, applying cost controls, and aligning project spend with quarterly budget targets. Leveraging AI tools to parse, compile, and compute large data sets for reporting and prioritization.

Senior Project Manager, EMEA

Zencore (Contract)

May 2025 - Sep 2025 (4 months)

Directed concurrent GCP infrastructure and data migration programs for enterprise clients across distributed teams in multiple time zones. Maintained SOW and SLA compliance through standardized delivery processes, automated reporting, and AI-assisted
data handling. Streamlined client intake processes, stakeholder communication, and PoC scoping standards for Google Cloud Partner engagements.

GCP Agile Project Management Technical Workflow Optimization Delivery Management PoC Development Google Workspace Google Cloud Platform Google Databricks

Senior Program Manager, Global TechOps

Wahl Clipper

Jan 2023 - Mar 2024 (1 year 2 months)

Architected and executed the end-to-end strategy to consolidate 30 eCommerce markets into a unified composable platform, delivering all planning, migration, and decommissioning workstreams on time and within scope. Reduced annual operating spend by $300K and improved SLA performance by 86% through vendor review, RFI/RFP leadership, contract renegotiation, and subscription consolidation.

SLA Cost Saving Initiatives Digital Service Adoption Program Management Technical Leadership Ecommerce ECommerce Platforms Reconciling Ecommerce Platforms Cost Management Cost Control Cost Optimization

Senior Program Manager, TechOps

Gensler

Mar 2020 - Jan 2023 (2 years 10 months)

Led enterprise IT transformation for 5,000+ employees across 50 global offices, enabling full remote operations in under 6 months. Built a Power BI portfolio governance system providing near-real-time visibility across a $50M IT portfolio. Improved cost-center, vendor, and service inventory control to strengthen executive budget decisions and reporting quality.

Roadmap Development Power BI Budget Management Project Planning Technology Programs Program Management Executive Communication Executive Presentation Cost Management Cost Estimation Cost Control Cost Optimization Cost Analysis Process Improvement Process Automation Process Optimization

Manager, E-commerce PMO

Crocs

May 2019 - Feb 2020 (9 months)

Shifted PMO delivery from waterfall to product-aligned Agile, introducing Scrum and Jira automation that reduced release cycles by 30% within two quarters.
Managed a global PM team, raised delivery standards, and rebuilt stakeholder confidence in the PMO. Standardized delivery workflows and roadmap execution practices across distributed product lines.

Product Oriented Delivery (POD)Project Management Communication Strategy PMO Project Management Office Management Stakeholder Management Process Improvement Process Automation Process Optimization Process Mapping Process Modeling Process Design Global Team Management Global HR

Solution Manager, Applications

YOOX NET-A-PORTER Group

May 2018 - May 2019 (1 year)

Redesigned the delivery model for a legacy last-mile engineering team, replacing ad hoc processes with a structured Kanban/Scrum framework. Co-founded a DevOps Center of Excellence that increased release velocity by 30% through automation and
standardized delivery practices. Improved workflow visibility and stakeholder communication across distributed delivery teams in a high-volume environment.