Sarah E

Managing end-to-end delivery of complex, rapid-cycle GCP infrastructure and data projects across EMEA, optimizing technical workflows to ensure precise adherence to scope and schedule. Leading detailed GCP cloud assessments and technical pilot implementations, meticulously translating complex findings into actionable deployment recommendations for pre-sales clients. Applying and refining agile pro

Led global e-commerce re-platforming, migration, and CX enhancement projects, resulting in a 40% increase in digital service adoption through strategic roadmap execution. Optimized technical support processes, triage, and real-time monitoring, driving SLA adherence to 86% with continuous improvement. Delivered $300K in annual platform cost savings by spearheading strategic efficiency and cost-redu

Ensured on-time, high-quality delivery across a multi-functional IT technology portfolio via effective Lean roadmap development. Increased budget visibility and service monitoring by 60%, driving 25% annual cost savings through Power BI data-driven dashboard implementation. Delivered successful complex technology programs by developing and executing comprehensive project plans, managing budgets, r

Reduced e-commerce rework by 30%, optimizing delivery, via strategic Product-Oriented Delivery (POD) implementation. Scaled global e-commerce project management, enhancing delivery standards, through Lean process integration. Increased project engagement and stakeholder satisfaction by 60% with targeted communication strategy implementation.

Enhanced last-mile delivery for 4 brands and 30+ microsites, significantly improving internal customer satisfaction and service trust. Streamlined operations and improved responsiveness by transforming Application Delivery Network Engineering engagement and deployment frameworks. Optimized delivery efficiency and communication by 30%, aligning efforts with the 3-year product roadmap, via project i

Streamlined omnichannel transformation pilot for major European retailer by leading Release Management, Build, Automation, Training, and Service Introduction teams. Boosted cross-functional and partner engagement by 45% through Agile ceremonies and Scrum of Scrums, raising team collaboration. Accelerated project delivery efficiency by 60% via Azure DevOps implementation and Nexus scrum master faci

Dramatically reduced security risks and enhanced global standards by strategically transforming the Security Office and managing 100+ system vulnerability scans. Achieved global compliance and PCI audit readiness through the implementation of robust security policies and controls. Significantly improved organizational security posture by delivering comprehensive team training and enforcing strong

Directed PMO for Starbucks' R&D, retail development, and go-to-market initiatives, streamlining processes and Raised team collaboration. Accelerated R&D product lifecycle efficiency by 25% through strategic project lifecycle optimization. Ensured timely and cost-effective project delivery via detailed project planning and robust risk mitigation strategies.

Managed the in-store technology installation lifecycle for US retail store rollouts, ensuring every project was completed on time and within budget, which led to smoother launches and satisfied stakeholders. Implemented a store-in-a-box pre-configuration program, which reduced new store installation time by 60%, helping teams get stores ready for customers much faster. Collaborated closely with en