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Sarah E

@sarahe

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Senior Program Manager | Portfolio Governance, Vendor Strategy and Operational Excellence

Spain

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can lead transformative projects and drive organizational success.

Program and operations leader specializing in PMO design, portfolio governance, vendor strategy, and operational excellence. Builds the internal structures and governance frameworks that give leadership real-time visibility, cost control, and predictable execution across large, complex organizations. Experienced leading fully remote, distributed teams across the US, EMEA, and APAC through asynchronous ways of working.

Experience

Work history, roles, and key accomplishments

Senior Project Manager, EMEA

Zencore (Contract)

May 2025 - Sep 2025 (4 months)

Delivered GCP infrastructure and data migration programs across EMEA with full scope, budget, and SLA accountability.
Conducted technical assessments and TCO models to support enterprise platform selection and procurement decisions.
Coordinated execution across distributed, cross-regional remote teams in asynchronous environments.

GCP Agile Project Management Technical Workflow Optimization Delivery Management PoC Development Google Workspace Google Cloud Platform Google Databricks

Senior Program Manager, Global TechOps

Wahl Clipper

Jan 2023 - Mar 2024 (1 year 2 months)

Delivered $300K in OpEx savings through end-to-end RFP/RFI-led vendor selection, contract negotiation, and supplier consolidation.
Built supplier scorecards and SLA governance frameworks that improved vendor performance by 86% across all markets, supported by a 24-month strategic roadmap with structured executive reporting cadences.

SLA Cost Saving Initiatives Digital Service Adoption Program Management Technical Leadership Ecommerce ECommerce Platforms Reconciling Ecommerce Platforms Cost Management Cost Control Cost Optimization

Senior Program Manager, TechOps

Gensler

Mar 2020 - Jan 2023 (2 years 10 months)

Overhauled the IT operating model across 10 functions and Shared Services, restructuring how work was governed, funded, and reported at enterprise scale.
Replaced manual tracking with real-time Power BI visibility across a multimillion-dollar global IT budget, implementing cost center governance and Azure DevOps workflows.

Roadmap Development Power BI Budget Management Project Planning Technology Programs Program Management Executive Communication Executive Presentation Cost Management Cost Estimation Cost Control Cost Optimization Cost Analysis Process Improvement Process Automation Process Optimization

Manager, E-commerce PMO

Crocs

May 2019 - Feb 2020 (9 months)

Restructured an inherited global PMO of five project managers from a fragmented project model into a product-aligned POD structure.
Standardized portfolio tracking, intake processes, and reporting cadences across regional teams, improving cross-functional alignment and decision visibility.

Product Oriented Delivery (POD)Project Management Communication Strategy PMO Project Management Office Management Stakeholder Management Process Improvement Process Automation Process Optimization Process Mapping Process Modeling Process Design Global Team Management Global HR

Solution Manager, Applications

YOOX NET-A-PORTER Group

May 2018 - May 2019 (1 year)

Managed a global engineering team of 8 across four luxury brands and 30 sites, maintaining 99.9% uptime and full SLA adherence through daily changes and bi-weekly deployments on a high-availability last-mile delivery platform.
Co-founded a DevOps Center of Excellence that increased delivery throughput by 30% and standardized global release protocols across the group.

Last Mile Operations Customer Satisfaction Product Roadmapping SLA Engineering Management Workflow Automation Workforce Planning DevOps DevOps Platform Security Operations Security Best Practices Security Engineering

Delivery Manager, Digital

Avanade

Dec 2015 - Jan 2017 (1 year 1 month)

Accelerated project delivery by 60% through Azure DevOps and release management implementation for a European retail omnichannel pilot.
Established Agile governance frameworks that reduced delivery variance and introduced consistent client-facing progress reporting across the program.

Release Management Agile Azure DevOps Project Delivery Team Collaboration Greenfield Project Omni Channel Support Ecommerce Retail Execution Digital Transformation

Program Manager, Security PMO

eDreams

Dec 2014 - Dec 2015 (1 year)

Resolved 900+ PCI compliance vulnerabilities through a prioritized remediation program, then built an enterprise security governance framework that reduced pre-audit findings by 80%.
Implemented unified vendor management protocols and security policies across all business units, accelerating PCI pre-audit backlog clearance.