Looking for a job

Sarah E

@sarahe

Message

Senior Program Manager | PMO & Portfolio Leader | Delivery, Operations & IT Transformation

Spain

Message

What I'm looking for

Senior Program Manager with a track record of driving PMO governance, delivery leadership, and operating model improvement across tech/IT, retail, e-commerce, and consumer products. Known for bringing clarity to complex environments, optimizing cost and process in lean teams, and delivering predictable outcomes across distributed, fully remote organizations.

Senior Program Manager and global delivery leader with a track record across retail, ecommerce, cloud, professional services, and enterprise IT. Known for taking ownership of TechOps, complex vendor portfolios, and high-visibility C-suite initiatives in ambiguous, fast-moving environments. Builds async delivery models, automation, and clear prioritization systems for distributed teams across time zones.

Experience

Work history, roles, and key accomplishments

Current

Senior Program Manager

Current

Confidential Company

Oct 2025 - Present (10 months)

Provided PMO leadership and governance for several private-sector clients in the travel hospitality and retail sectors, resolving resource constraints and streamlining vendor/contract workflows.

Senior Project Manager, EMEA

Zencore (Contract)

May 2025 - Sep 2025 (4 months)

Managed multi-workstream infrastructure and data migration projects, transitioning complex client environments to GCP under tight deadlines.
Enforced SOW/SLA compliance across concurrent client engagements while optimizing resource allocation, keeping delivery within scope.

GCP Agile Project Management Technical Workflow Optimization Delivery Management PoC Development Google Workspace Google Cloud Platform Google Databricks

Senior Program Manager, Digital Service

Wahl Clipper

Jan 2023 - Mar 2024 (1 year 2 months)

Led the global consolidation of 30+ legacy e-commerce sites into a single composable platform, enabling standardized operations across 12 marketing and product teams.
Transformed global e-commerce TechOps by replacing an underperforming vendor with a fully outsourced support model, improving service reliability and accountability.

SLA Cost Saving Initiatives Digital Service Adoption Program Management Technical Leadership Ecommerce ECommerce Platforms Reconciling Ecommerce Platforms Cost Management Cost Control Cost Optimization

Senior Program Mgr, Firmware IT

Gensler

Mar 2020 - Jan 2023 (2 years 10 months)

Collaborated with the CTO and IT functional leaders to deliver strategic initiatives supporting 5,000+ employees across 50 global offices, aligning Data, Legal, Finance, Design, and HR.
Managed financial governance for a $50M+ IT portfolio, including accruals, burn rates, amortization, and forecasting.

Roadmap Development Power BI Budget Management Project Planning Technology Programs Program Management Executive Communication Executive Presentation Cost Management Cost Estimation Cost Control Cost Optimization Cost Analysis Process Improvement Process Automation Process Optimization

Senior Manager, E-commerce PMO

Crocs

May 2019 - Feb 2020 (9 months)

Led the Project Management PMO and team, owning the monthly and quarterly product GTM roadmap and a portfolio of 30+ initiatives supporting global market execution.
Partnered across IT Engineering, Development, Distribution, Product, Merchandising, Global Support, and Data & Analytics to improve delivery predictability by 40%.

Product Oriented Delivery (POD)Project Management Communication Strategy PMO Project Management Office Management Stakeholder Management Process Improvement Process Automation Process Optimization Process Mapping Process Modeling Process Design Global Team Management Global HR

Senior Manager, Application Delivery

YOOX NET-A-PORTER Group

May 2018 - May 2019 (1 year)

Directed a global team of 12 engineers supporting 4 major luxury retail brands and multiple designer microsites across global markets.
Managed daily engineering releases and monthly deployments, transitioning application delivery from ad hoc execution to structured Scrum/Kanban.
Increased deployment velocity by 40% by standardizing release protocols and automating pipelines.