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Anu ChopraAC
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Anu Chopra

@anuchopra

Senior Program Manager with 15+ years driving enterprise delivery, executive reporting, and governance across global teams.

United States
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What I'm looking for

I’m looking for a high-stakes, matrixed environment where I can lead enterprise program delivery, strengthen governance and risk management, and build executive-ready reporting (MBRs/KPIs) that drives faster decisions and clearer accountability.

I’m an Enterprise Program Manager/Program leader with 15+ years delivering complex, cross-functional programs at Microsoft, Amazon, and Nordstrom. I bring operational discipline to ambiguous environments by building reporting systems, governance frameworks, and execution rhythms leadership can rely on.

Across my roles, I’ve managed multi-million dollar initiative portfolios, accelerated delivery timelines, and translated business strategy into engineering execution. At Nordstrom, I owned operational program management across 4–5 concurrent enterprise initiatives, built executive MBR reporting infrastructure for weekly VP/Director decision-making, and led root-cause analysis that reduced post-launch escalations by 40–50% through stabilization planning and SOP rollout.

I thrive in matrixed organizations where clarity is scarce—so I establish intake frameworks, RAID/risk management, and operational readiness reviews to eliminate ad-hoc execution and improve predictability. I’ve also developed KPI-driven dashboards and executive reporting at Microsoft and supported Last Mile program workstreams at Amazon with dashboards and structured milestone tracking to identify bottlenecks and speed resolution cycles.

Experience

Work history, roles, and key accomplishments

NO

Senior Program Manager

Nordstrom

Sep 2022 - Aug 2025 (2 years 11 months)

Owned operational program management across 4–5 enterprise initiatives, maintaining execution plans and RAID logs for 20+ stakeholder groups. Built executive MBR reporting infrastructure and reduced post-launch escalations by 40–50% through stabilization planning and SOP rollout.

AM

Senior Program Manager

Amazon

Dec 2020 - Aug 2022 (1 year 8 months)

Led 3–5 concurrent last-mile delivery workstreams for the DSP network, coordinating execution across operations, finance, and engineering with structured milestone tracking and risk management. Designed operational dashboards and translated ambiguous requirements into functional specifications to accelerate delivery resolution cycles.

TM

Senior Project Manager

T-Mobile

Jan 2020 - Nov 2020 (10 months)

Supported operational integration of Sprint and T-Mobile engineering, operations, and data systems during a high-stakes merger. Resolved critical reporting discrepancies and maintained weekly leadership updates, operational metrics dashboards, and risk tracking throughout the integration lifecycle.

MI

Senior Program Manager

Microsoft

Jan 2017 - Dec 2019 (2 years 11 months)

Led enterprise-scale cross-functional programs from initiation to closure, partnering with executive stakeholders to define scope, KPIs, and success metrics across global portfolios. Developed KPI-driven executive dashboards and governance communications that informed C-suite strategic decisions.

MI

Program Manager

Microsoft

Mar 2014 - Dec 2016 (2 years 9 months)

Directed global services catalog lifecycle programs, driving a 70% increase in price availability and a 20.5% improvement in stakeholder satisfaction. Standardized operational workflows through governance strategy and launched global programs supported by SQL and Excel analytics.

MI

Project Manager

Microsoft

Mar 2010 - Feb 2014 (3 years 11 months)

Managed global catalog operations supporting enterprise service planning and delivery, including pricing governance with cost-benefit analysis, forecasting, and cross-functional alignment. Coordinated business users, system architects, and developers to capture requirements and drive consensus for enterprise programs.

Education

Degrees, certifications, and relevant coursework

Foster School of Business, University of Washington logoFW

Foster School of Business, University of Washington

Market Research & Decision Making

2009 - 2010

Completed Market Research & Decision Making studies at the Foster School of Business, University of Washington (2009 to 2010).

IM

Institute of Marketing & Management

MBA, Marketing

2004 - 2006

Completed an MBA focused on Marketing at the Institute of Marketing & Management from 2004 to 2006.

Tech stack

Software and tools used professionally

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