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Claire Bateman

@clairebateman

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Senior Project Manager driving large-scale, cross-functional programs with measurable business and financial impact.

United States

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What I'm looking for

I seek senior program or PMO leadership roles where I can drive large-scale transformation, align delivery to business goals, mentor teams, and improve governance and operational readiness.

I am a technology-fluent senior project leader with 20+ years delivering high-impact programs across financial services, insurance, and technology within PMO governance frameworks. I translate enterprise objectives into executable plans, lead multi-geo teams through Agile and Waterfall delivery, and drive accountability, risk mitigation, and measurable results—reducing delivery variance by 20% and rework by 38% while delivering $2M annualized savings through automation and workflow redesign.

I partner with Finance, IT, and Operations to build business cases, forecasts, dashboards, and KPIs that align project outcomes to corporate goals. I champion continuous improvement, mentor project managers and analysts, and establish governance, change management, and operational readiness practices that enable consistent on-time, on-budget delivery and stakeholder confidence.

Experience

Work history, roles, and key accomplishments

Project Director

Digital First Technology

Jan 2016 - Dec 2023 (7 years 11 months)

Owned delivery of multiple high-impact programs within PMO governance, translating enterprise objectives into executable plans and reducing delivery variance by 20% and rework by 38%. Led cross-functional teams, forecasting, ROI analysis, and change management to ensure on-time, on-budget delivery and operational readiness.

Program Management PMO Change Management Portfolio Management Agile Waterfall Stakeholder Engagement Financial Forecasting

Senior Program Director

CNO Financial Group

Jan 2011 - Dec 2014 (3 years 11 months)

Delivered $2M in annualized savings through automation and workflow redesign while standardizing reporting and controls; built CFO-facing dashboards and KPIs to improve finance-IT collaboration and delivery consistency.

Finance Transformation Automation KPIs Risk & Compliance Stakeholder Management Business Case Development Process Improvement Dashboards

Program Director

Ingersoll Rand

Jan 2007 - Dec 2011 (4 years 11 months)

Led global ERP modernization consolidating 35 ERPs to a single platform, implemented BPO/shared-service models improving SLA adherence by 30%, and established portfolio prioritization and business-case economics for capital planning.

Program Management BPO SLA Management Prioritization

Director, PMO

General Electric

Jan 2001 - Dec 2007 (6 years 11 months)

Led 14 full-lifecycle ERP implementations, introduced KPI dashboards and portfolio tools, and strengthened risk management, decision frameworks, and resource allocation across ERP and infrastructure delivery.

ERP Implementation Change Management Operational Readiness KPIs Resource Allocation Risk Management Portfolio Management