Stacey Wagner
@staceywagner
Enterprise Program Manager and PMO leader driving KPI-backed delivery outcomes.
United StatesWhat I'm looking for
I’m an Enterprise Program Manager and PMO leader with 15+ years of experience across SaaS, Fortune 500, and regulated industries. I build PMOs from the ground up, translating product vision into measurable milestones and driving outcomes like $5M in revenue recovery and an 87% reduction in implementation cycle time.
I consistently align cross-functional, globally distributed teams and establish executive reporting tied to KPIs so leadership has a single source of truth for decision-making. Across roles at Assurant, OpenGov, SocialChorus, and ADP, I’ve consolidated intake and governance frameworks, led Agile delivery across time zones, and delivered end-to-end implementations that improved adoption, reduced client implementation time, and strengthened delivery predictability.
Experience
Work history, roles, and key accomplishments
Consolidated legacy intake processes into Salesforce, establishing governance and execution frameworks that improved delivery consistency across a Fortune 500 organization. Drove portfolio execution for eight cross-functional teams, increasing product adoption 500% and reducing client implementation time by 75%.
Built a scalable PMO from scratch for a rapidly growing FinTech cloud platform, creating delivery standards, resource planning models, and execution processes. Introduced workflows and forecasting using Salesforce and Mavenlink, reducing client implementation time 33% and improving utilization efficiency by 20%.
Owned end-to-end delivery and oversight across a $7M SaaS client portfolio while leading enterprise transformation to standardize delivery operations and reduce the launch cycle by 60%. Replaced a months-long implementation process with a 7-day pilot, cutting implementation time by 87% and securing $5M in upsell revenue.
Delivered $1M in portfolio value for enterprise global payroll clients with 100% on-time delivery across 22 consecutive cross-functional Waterfall implementations. Led vendor selection and Workday integration operating model work, and drove Kaizen process improvements that increased NPS scores by 20%.
Education
Degrees, certifications, and relevant coursework
Black Hills State University
Master of Business Administration, Business Management
Completed an MBA in Business Management at Black Hills State University in Spearfish, South Dakota.
Black Hills State University
Bachelor of Science in Business Administration, Business Administration
Completed a BS in Business Administration at Black Hills State University in Spearfish, South Dakota.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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