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Sara Costa

@sara7costa

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Floor Manager and sales professional who learns fast, coaches teams, and delivers client-focused health coverage sales.

Portugal

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What I'm looking for

I am looking for a remote sales role where I can focus on selling and closing deals in an English-speaking environment. I prefer a target-driven position with clear performance goals and opportunities to earn commission based on results. I’m also looking for a stable team structure where I can grow my skills in sales and develop further within the company.

Experienced sales professional with a background in inbound and outbound health insurance sales. Skilled in closing deals, customer communication, and working in target-driven environments. Former team leader and floor manager, now seeking a remote English-speaking sales role focused on closing and performance-based growth.

Experience

Work history, roles, and key accomplishments

Health Insurance Agent

Rook Technology Lda

Jan 2020 - Feb 2025 (5 years 1 month)

Qualified clients over the phone and sold health insurance policies by matching the best coverage options to individual and family needs.

Customer Relationship Management Communication Time Management Problem Solving

Health Coverage Sales Agent

Rook Technology Lda

Jan 2020 - Feb 2025 (5 years 1 month)

Qualified and sold health coverage policies by phone, matching coverage options to clients’ and families’ needs. Maintained a people-focused, responsible approach to support conversions and customer satisfaction.

Sales Health Insurance Sales Phone Sales Qualifying Customers Client Communication Problem Solving Time Management

Floor Manager

Rook Technology Lda

Jan 2022 - Jan 2025 (3 years)

Trained new employees on product knowledge, system usage, and scripts, and provided ongoing call coaching to improve sales outcomes. Managed customer service escalations and supported the team in meeting weekly sales goals while reporting performance data to management.

Training Calls Employee Training Sales Enablement Sales Operations performance reporting Team Motivation

Team Leader

Rook Technology Lda

Jan 2021 - Jan 2022 (1 year)

Led a team of agents while continuing to sell, guiding reps through the sales process and providing training on product knowledge and sales techniques. Supported consistent performance through coaching and structured guidance.

Team Leadership Sales Coaching Product Knowledge Sales Process Communication