Erick Ramos

Maintained cleanliness and order in gym areas while assisting members with equipment usage. Provided first aid when necessary and scheduled personal training sessions.

Oversaw daily operations for a remote team, ensuring effective communication and task execution. Developed strategies to improve productivity and managed client relationships, analyzing performance data for decision-making.

Motivated clients to achieve health and fitness goals through personalized instruction. Demonstrated exercises and conducted swimming lessons for both adults and children.

Managed inventory and performed general store upkeep while providing excellent customer service. Operated the cash register and processed transactions accurately, contributing to a positive shopping experience.

Achieved sales objectives through effective sales techniques and strong product expertise. Engaged customers by sharing product details and resolving queries, ensuring a welcoming client-focused environment.

Conducted outbound calls to promote products and services, achieving a high conversion rate. Managed inbound customer inquiries, providing timely information and resolving issues. Utilized CRM software to track interactions and ensure follow-up on leads, consistently meeting sales targets.

Fundamentals of leadership, team management techniques, development of business strategies, marketing and market positioning, assertive communication and negotiation, planning and time management, market and competitive analysis, writing proposals.