christopher leclerc

Manage a team of 10 sales reps across FR, IT, ES, BNL and DACH markets, driving quarterly revenue targets of $2M–$4M and achieving 100.9%–112.8% quota attainment across quarters through coaching, forecasting and process improvements.

Supported sales operations and onboarding while managing up to 25 daily opportunities, executing upsell strategies and consistently exceeding quarterly targets (e.g., 118%–143% attainment in 2022).

Executed renewals and new contract sales for virtualization solutions, managed a 150–300 opportunity pipeline, and drove enterprise account growth while achieving quarterly quota targets (e.g., 98%–130% attainment in 2020).

Identified customer needs, negotiated payment arrangements and credits, and cultivated client relationships to achieve commercial objectives across insurance, credit and product lines.

Reviewed and moderated platform content to ensure compliance with guidelines and maintained high standards of quality and integrity across workflows.

Managed customer requests, coordinated vehicle and service bookings, and achieved commercial objectives through sales of insurance and ancillary products.

Handled customer inquiries, facilitated payment arrangements and contributed to commercial targets while delivering service support for utility customers.

Advised customers, prepared and finalized quotes, and supported store sales initiatives to meet customer needs and commercial goals.

Conducted door-to-door sales and mentored new hires in the sales department, driving direct customer acquisition and team onboarding.

Activities and societies: Trained in administrative support, customer service, basic financial management; developed digital tool proficiency and communication skills.

Completed a Bachelor's-level program in Human Resources Development & Management Assistant with training in employee relations, administrative support, customer service, and basic financial management.