Open to opportunities

Samuel Hope Beatrice

@samuelhopebeatrice

I’m a tech-savvy, detail-oriented Virtual Assistant passionate about helping startups and business owners stay organized without compromise.

Nigeria

Message

What I'm looking for

I seek a customer-focused role where I can leverage CRM tools and multi-channel communication to improve client satisfaction, drive revenue growth, and develop professionally in a collaborative team.

My name is Samuel Hope Beatrice, I’m a multi-tasking, tech-savvy and detail-oriented Virtual Assistant who’s passionate about helping startups and growing business stay organized and connected.
With solid experience in Administrative Support, Customer Support Specialist, Lead Generation and Email Management. I help brands build genuine ,long lasting relationships with their clients while keeping daily operations smooth and efficient.
From streamlining workflow to easing your daily workload with empathy and precision, I bring strong communication, organizational and time-management skills into every project I handle. My goal is simple : to blend technical expertise with genuine care because great support isn’t just about getting job done, it’s about creating a positive experience every step of the way.

If you’re looking for a reliable, trustworthy and passionate Virtual Assistant, I’m your go-to person. My mission is to deliver exceptional service with no compromise

Experience

Work history, roles, and key accomplishments

Subject Teacher

Dynasty International College

Jan 2024 - Jul 2025 (1 year 6 months)

Delivered lessons to 100+ students weekly, improving overall academic performance by 15% and designing 20+ lesson plans to boost engagement and participation.

Lesson planning Classroom Management Conflict Resolution Performance Tracking

Direct Sales Representative

First City Monument Bank Plc

Oct 2012 - Mar 2018 (5 years 5 months)

Processed 150+ daily transactions with 99% accuracy and resolved 90% of customer complaints on first contact, reducing wait times and increasing retention.

Customer Service Cash Handling & Compliance Time Management

Education

Degrees, certifications, and relevant coursework

Akanu Ibiam Federal Polytechnic, Ebonyi State

Higher National Diploma, Public Administration

2022 - 2023

Grade: Upper Credit

Activities and societies: Capstone project on administrative efficiency; coursework in governance and organizational management.

Higher National Diploma in Public Administration with Upper Credit; specialized in organizational management and completed a capstone project on improving administrative efficiency in public institutions.

Akanu Ibiam Federal Polytechnic, Ebonyi State

National Diploma, Public Administration

2019 - 2020

Grade: Upper Credit

Activities and societies: Group research projects focused on customer engagement in public organizations.

National Diploma in Public Administration with Upper Credit; developed foundational knowledge in public sector management and participated in group research on customer engagement.