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Edward Binns

@edwardbinns

Account management professional driving client retention, revenue growth, and strategic upsells in payments and events.

United Kingdom
Message

What I'm looking for

I seek a client-facing role in payments or events with clear progression, impactful responsibilities, strong coaching, and opportunities to grow enterprise accounts.

I am a proactive account management professional with a track record of growing enterprise portfolios across payments and events. I managed 40+ high-value clients, led strategic account reviews, and delivered revenue growth through tailored upsells and strong client relationships.

My achievements include retaining and expanding the largest business the company had worked with (growing it from 8 locations to over 200), converting multi-site trials into full adoption, and maintaining 100% account retention over an 18-month period. I am currently seeking a role with strong potential for career progression and personal development following a recent career break.

Experience

Work history, roles, and key accomplishments

Dojo logoDO

Enterprise Account Manager

Dojo

Apr 2022 - Mar 2025 (2 years 11 months)

Managed and expanded a portfolio of 40+ high-value clients across hospitality, retail, and personal services, driving tailored upsells and revenue growth; retained Dojo's largest client and grew their footprint from 8 to >200 locations. Maintained 100% account retention over an 18-month period and delivered bespoke proposals and reports.

RC

Delivery Consultant

Real Time Consultants

Sep 2021 - Mar 2022 (6 months)

Headhunted and placed technology professionals by conducting targeted outreach via cold calling and LinkedIn to fulfil client vacancies. Coordinated candidate sourcing and client communication to meet hiring needs.

CC

Delegate Sales Executive

Connect Media Consulting

Jan 2021 - Aug 2021 (7 months)

Sold executive virtual roundtables to senior decision-makers across the UK, EMEA, and US using cold calling, direct email, and LinkedIn outreach to generate and convert leads. Managed end-to-end sales interactions and client engagement for virtual events.

MC

Recruitment Consultant

Macdonald & Company

Nov 2015 - Jul 2017 (1 year 8 months)

Recruited senior architects and designers through direct outreach, candidate meetings, and client development to fill specialised roles. Represented the firm at networking events and managed end-to-end recruitment processes.

Education

Degrees, certifications, and relevant coursework

University of Portsmouth logoUP

University of Portsmouth

Bachelor of Arts (Hons), Politics and Sociology

Completed a BA (Hons) in Politics and Sociology.

Tech stack

Software and tools used professionally

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Edward Binns - Enterprise Account Manager - Dojo | Himalayas