Open to opportunities

Saiju Siddeeq

@saijusiddeeq

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Operations-led executive driving revenue growth, margin expansion, and high-performance teams across global markets.

India

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What I'm looking for

I am seeking a senior operational leadership role where I can own P&L, scale global teams, drive process improvements, and partner with CXOs to deliver measurable business outcomes.

I am an operations-led executive with 20+ years of experience driving enterprise performance, organizational scale, and cross-functional execution across global markets.

I bring full P&L accountability and a proven track record of accelerating revenue growth, expanding margins, strengthening governance, and building high-performance teams across SaaS, logistics, real estate, e-commerce, and professional services.

My strengths include operational strategy, performance management, resource planning, vendor and client governance, and CXO-level stakeholder engagement, with hands-on experience establishing KPIs, utilization benchmarks, and performance dashboards.

I deliver measurable improvements through data-driven process optimization, disciplined revenue cycle management, and by fostering productive vendor and client relationships to ensure delivery excellence and scalable, controlled growth.

Experience

Work history, roles, and key accomplishments

Current

Head of Operations

Current

MyOutDesk

Feb 2021 - Present (5 years)

Led end-to-end global operations with full P&L responsibility, driving revenue growth and margin expansion while establishing KPIs, performance dashboards, and governance for distributed teams across US, UK, Canada and Middle East.

P&L management Performance Management Resource Planning Revenue Cycle Management Vendor Management Process Optimization

Head - Operations & Business Development

ZainTECH

Oct 2016 - Feb 2021 (4 years 4 months)

Directed cross-border delivery and operations with end-to-end P&L ownership, drove international expansion and secured enterprise accounts while building performance standards and utilization discipline across India, US and Middle East.

P&L management Business Development Stakeholder Engagement Revenue Cycle Management

Head of Business Development

Master Works

Aug 2013 - Sep 2016 (3 years 1 month)

Generated and closed leads across US, UK, Canada and Middle East, negotiated client contracts and managed account portfolios to achieve long-term revenue goals and market expansion.

Business Development Lead Generation Contract Negotiation Account Management Market Research Pipeline Management Client Relations Sales Strategy

Business Development Manager

HeadHonchos - ABC Consultants Pvt Ltd

Jan 2011 - Jul 2013 (2 years 6 months)

Built deep relationships with HR and talent acquisition teams, driving staffing services sales and bringing new business from clients across South India to grow regional revenue.

Client Relationship Management Business Development Account Growth Outreach Negotiation

Senior Process Executive

Infosys BPO Ltd

Sep 2005 - Dec 2010 (5 years 3 months)

Handled voice customer support (British Telecom process), trained process executives and interfaced with clients to improve service quality and operational performance.

Customer Support Training Development Client Communication Process Improvement Quality Assurance Event Coordination