Kanak User
@kanakuser
Strategy & Operations professional driving process improvement and operational excellence.
IndiaWhat I'm looking for
I’m an MBA-qualified Strategy & Operations professional with 4.7+ years of experience driving business operations, cross-functional initiatives, process improvement, stakeholder management, operational reporting, and workflow optimization across global organizations including BP, Meta, EY, PwC, WPP, and Barclays.
I support business transformation through process documentation, project coordination, market and talent research, technology implementation, and operational excellence. I’m known for managing multiple priorities, collaborating with global stakeholders, and analyzing business challenges to deliver structured solutions in fast-paced environments.
In my recent roles, I coordinated operational workflows supporting 35+ business-critical activities daily while meeting SLA commitments, and partnered with 50+ cross-functional stakeholders to ensure timely execution. I’ve also served as POC/SPOC for recruitment technology platforms (Spotted Zebra and HireVue), supporting implementation, adoption, template governance, and operational excellence, while maintaining dashboards and workflow trackers using Workday and Microsoft Excel.
Experience
Work history, roles, and key accomplishments
Managed end-to-end operational workflows supporting multiple business functions with SLA adherence and operational excellence. Partnered with 50+ global stakeholders and maintained operational dashboards and workflow trackers using Workday and Microsoft Excel.
Senior Executive
AMS
Aug 2024 - Feb 2025 (6 months)
Coordinated business operations across multiple stakeholder groups while ensuring timely execution and SLA compliance. Managed workflow trackers and operational reports using Microsoft Excel and maintained operational accuracy using Workday and SuccessFactors.
Senior Executive
Randstad India
Oct 2021 - Jul 2024 (2 years 9 months)
Supported high-volume business operations across enterprise clients (including Meta, EY, and PwC) by coordinating recruitment workflows and cross-functional activities. Conducted talent market research and maintained operational trackers and dashboards using Microsoft Excel to support hiring planning and execution.
Education
Degrees, certifications, and relevant coursework
Pranveer Singh Institute of Technology
Master of Business Administration, Human Resource Management & Marketing
2019 - 2021
Completed an MBA focused on Human Resource Management & Marketing from 2019 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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