mohnish jaiswal

Expanded program footprint from 8 to 17 campuses in 9 months, increasing student NPS by 20 points and trimming campus launch lead time by 40%, saving ₹3 Cr annually.

Delivered 18% annual resource savings and owned a $50M in-house device program that yielded a 21% margin advantage; built a diligence data room and deployed a dynamic incentive engine for 6,000 sales reps, reducing payout errors by 99% and boosting productivity 14%.

Led ERP-driven Order-to-Cash implementation (SAP, Salesforce, 3PL, payment gateways) that increased post-sales productivity 30% and cut unit cost 12%, while implementing real-time inventory to reduce stock-outs 22% and unlocking ₹120 Cr working capital.

Built a national fulfilment network that grew daily orders from 175 to 1,500 and scaled the team from 25 to 450 while reducing cost per order by 27% and cutting delivery TAT by 30%.

Established an e-commerce order fulfilment process and customized Order Management System that supported an 8x increase in order volume and improved operational throughput.

Launched seven offline study centers across Greater Chennai, driving 70% revenue growth through academic operations SOPs and improved post-sales student experience.

Managed service operations across 17 outlets and achieved 102% spare-parts sales target by implementing CRM and DMS across 3 outlets.

Completed Master of Business Administration with focus on General Management, Operations, and Product Design, graduated January 2013.

Completed Bachelor's in Electrical and Electronics Engineering, graduated January 2009.