sahil ludhani
@sahilludhani
Experienced Client Service and Account Management professional driving business development.
What I'm looking for
I am a dedicated Business Development Representative with a strong background in client service and account management. My experience spans various roles where I have successfully built client relationships and driven business development initiatives. I am passionate about creating value through innovative problem-solving and aligning with organizational missions to enhance service delivery.
Throughout my career, I have demonstrated my ability to streamline communication and implement effective client engagement strategies, resulting in significant improvements in client satisfaction and retention. My internships have equipped me with the skills to manage vendor relationships, optimize operational processes, and exceed sales targets consistently. I thrive in dynamic environments where I can leverage my analytical skills and strategic thinking to contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Client Servicing and Account Management Intern
TheWorks
Jul 2024 - Nov 2024 (4 months)
Streamlined client communication and implemented a structured engagement strategy, significantly improving client satisfaction and retention. Formulated research initiatives and spearheaded negotiations, enhancing project efficiency and resolving budget concerns.
Customer Relationship Officer
Calvin Klein
Apr 2024 - May 2024 (1 month)
Provided exceptional customer service and engaging product presentations, successfully converting new customers and exceeding sales targets. Utilized product knowledge to upsell and cross-sell, consistently surpassing sales goals and boosting repeat purchases and customer satisfaction.
Operation, Vendor, and Database Management Intern
JustDeliveries
Dec 2023 - Mar 2024 (3 months)
Engineered a streamlined vendor onboarding system and leveraged cold-calling to establish numerous B2B partnerships, enhancing onboarding efficiency. Assisted with operational initiatives and cultivated vendor relationships, achieving significant reductions in procurement costs and ensuring high on-time delivery rates.
Business Development Representative
Procedure
Aug 2023 - Dec 2023 (4 months)
Aligned outbound sales with marketing by developing personalized email templates, boosting SDR conversion rates. Cultivated relationships with decision-makers via targeted outreach, driving lead-to-opportunity conversion and achieving higher conversion rates from initial contact to scheduled demonstrations.
Sales and Brand Marketing Intern
Floret Impex
May 2023 - Jul 2023 (2 months)
Orchestrated interactions between clients and vendors, streamlining processes and enhancing relationship management, improving project delivery timelines and client satisfaction. Crafted detailed quotations and compiled sales data, securing new contracts, boosting revenue, and optimizing sales strategies.
Education
Degrees, certifications, and relevant coursework
Jai Hind College
Bachelor in Accounting and Finance, Accounting and Finance
2022 - 2025
Pursuing a Bachelor's degree focused on accounting principles and financial management. Studied core concepts in financial reporting, corporate finance, and investment analysis.
Ryan International School
AISSCE, Class XII CBSE, High School
Completed secondary education with a focus on the CBSE curriculum. Achieved certification through the All India Senior School Certificate Examination.
Availability
Location
Authorized to work in
Job categories
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