Open to opportunities

Ryan Stovall

@ryanstovall

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I manage enterprise customer accounts, driving adoption, retention, and growth across a $2M+ portfolio.

United States

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What I'm looking for

I'm looking to manage customer relationships where I can drive onboarding, adoption, retention, and account growth while collaborating cross-functionally to improve customer outcomes.

At Eastman Chemical Company, I manage a $2M+ portfolio of enterprise and mid-market accounts as a primary customer contact and trusted advisor. I support onboarding, adoption, retention, risk mitigation, and expansion opportunities across remote and hybrid customer environments.

I process more than 800 monthly customer orders using Salesforce and SAP while partnering with sales, procurement, operations, and supply chain teams to improve fulfillment and customer experience. I also supported a large-scale Home Depot BOPIS initiative that improved operational efficiency and customer satisfaction.

Earlier at ABC Gateway, I supported customer engagement and retention through targeted outreach, marketing campaigns, and virtual events. I bring a customer-focused, metrics-driven approach to relationship management, executive business reviews, and cross-functional collaboration.

Experience

Work history, roles, and key accomplishments

Account Manager / Customer Service Representative

Eastman Chemical Company

Mar 2021 - Apr 2026 (5 years 1 month)

Managed a $2M+ portfolio of enterprise and mid-market customer accounts, serving as primary point of contact and trusted advisor. Led onboarding support and customer engagement initiatives to improve adoption, retention, and satisfaction.