Rukayat Lawal
@rukayatlawal
Customer experience and relationship management professional focused on results.
What I'm looking for
I am a customer experience and relationship management professional with hands-on experience in customer service, sales, and welding/fabrication. I combine technical training with strong communication and leadership skills to deliver measurable service improvements and support business growth.
At OLAM RENTAL I handle customer requests, enquiries, complaints, and record daily customer interactions and sales while maintaining an organized work environment. Previously, as a Welding and Sales Officer at Muksad Steel Construction, I performed welding and fabrication tasks, adhered to safety protocols, and collaborated with teams to meet project deadlines.
I served as Student Union Assistant General Secretary at Kwara State Polytechnic and participate in the Universal Care Initiative NGO. I seek roles where I can apply problem-solving, reporting, and people-management strengths to improve customer outcomes and drive organizational success.
Experience
Work history, roles, and key accomplishments
Customer Experience Officer
Olam Rental
Jul 2025 - Present (6 months)
Managed customer requests, enquiries, and complaints promptly and professionally, maintained organized records of interactions and daily sales, and supported departmental duties to improve service delivery.
Welding and Sales Officer
Muksad Steel Construction
Aug 2024 - Dec 2024 (4 months)
Performed welding and fabrication tasks to specification while enforcing safety protocols, and collaborated with team members to complete projects within deadlines.
Education
Degrees, certifications, and relevant coursework
Kwara State Polytechnic
National Diploma, Welding and Fabrication Engineering
2023 - 2025
Activities and societies: Student Union Assistant General Secretary (1 year)
Completed a National Diploma in Welding and Fabrication Engineering at Kwara State Polytechnic between 2023 and 2025.
Agbede Grammar School
West Africa Senior School Certificate, General Secondary Education
2016 - 2022
Completed West Africa Senior School Certificate at Agbede Grammar School from 2016 to 2022.
Omolaye Primary School
Primary School Leaving Certificate, Primary Education
2013 - 2016
Obtained Primary School Leaving Certificate from Omolaye Primary School between 2013 and 2016.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Rukayat?
You can contact Rukayat and 90k+ other talented remote workers on Himalayas.
Message RukayatFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
