Jessica Chinenye Nwaturuocha

As a Customer Relations Officer, I managed customer interactions, resolved complaints, and ensured timely delivery of services. My role involved processing payments and preparing weekly reports to enhance customer satisfaction and operational efficiency.

In my role as a Customer Service Representative, I processed customer payments, responded to inquiries, and ensured timely delivery of items. I also resolved complaints and prepared weekly performance reports.

As a Secretary, I organized office functions, managed schedules, and maintained filing systems. I handled confidential information and prepared reports, contributing to the welfare of 150 students and achieving significant cost savings.

I supervised data capturing for primary school children, ensuring accurate data entry and timely submission for over 220 schools.

I participated in the vaccination of children against polio, ensuring that all eligible children were vaccinated and locations were inspected for compliance.

In this role, I managed administrative tasks, organized meetings, and maintained records. My efforts contributed to efficient operations and effective communication within the board.

During my internship, I assisted with various administrative tasks, gaining valuable experience in office operations and customer interactions.

As a Sales Executive, I focused on driving sales and customer satisfaction through effective communication and service delivery.

Completed a certificate program in Virtual Assistance, focusing on skills necessary for providing administrative support in various professional settings.

Studied Geology and Mining, gaining knowledge in geological processes, mining techniques, and environmental management.