ruby roachford

Completed extensive training in diverse travel experiences, boosting client engagement by 25% through tailored recommendations. Achieved 95% customer satisfaction by handling 100+ inbound calls and managing scheduling and follow-ups. Managed multiple applications and monitor stores to resolve guest issues, achieving a 95% satisfaction rate during high-pressure situations.

Engaged with guests to identify purchasing needs, boosting recommendations that increased satisfaction by 15%. Optimized inventory management processes, coordinating cycle counts and operations. Revamped store displays quarterly, boosting product visibility and increasing sales by 20%.

Facilitated seamless airport experiences for over 200 clients by managing check-ins, luggage collection, and connecting flights.

Streamlined first notice of loss claims process, improving reporting accuracy by 20% and boosting team metrics by 15%.

Assisted over 100 guests in finding products and offered budget-friendly alternatives, boosting satisfaction. Optimized inventory management processes, coordinating cycle counts and audits that improved accuracy by 20% and reduced excess stock. Transformed store displays, increasing product visibility by 30% and enhancing customer navigation efficiency. Spearheaded targeted training for new employ

Elevated customer satisfaction by 20% through welcoming assistance to over 50 customers, ensuring a positive experience. Executed daily maintenance of 5 dressing rooms, enhancing cleanliness and ensuring swift access to apparel for over 100 clients. Processed an average of 50 incoming merchandise shipments and managed cash register with 99% accuracy at the end of each shift.

Enhanced the cleanliness of 15 staterooms and public areas, boosting guest satisfaction scores by 20% through timely beverage replenishment. Coached and mentored 15 new staff members, enhancing team efficiency by 20%. Delivered food and beverages to 100+ guests, enhancing customer satisfaction based on positive feedback.

Completed extensive training in diverse travel experiences, boosting client engagement by 25% through tailored recommendations. Achieved 95% customer satisfaction by handling 100+ inbound calls and managing scheduling and follow-ups.

Focused on deep cleaning facials, waxing, body treatments, and foot treatments. Gained experience in client reception, answering phones, and cashier operations.

Completed high school education.