Raymond Agee

I'm currently investigating and processing auto insurance claims at GEICO, communicating with policyholders, repair shops, and other parties to assess damages and resolve cases accurately.

At Charter Communications (Spectrum), I retained customer accounts through consultative selling, objection handling, upselling, and de-escalation. I used CRM and multiple software platforms to manage accounts and sales activities while building relationships through active listening and problem-solving.

Previously, I helped Holiday Inn Club Vacations guests plan vacations, sold packages and upgrades, and met weekly sales and performance goals. At Verizon Wireless, I collected payments, set up payment arrangements, and coordinated with other departments to support customers.

I'm motivated by delivering an outstanding client experience in fast-paced environments, with a positive attitude, strong work ethic, and focus on meeting goals and resolving customer concerns.