Paul Jamal ThomasPT
Open to opportunities

Paul Jamal Thomas

@pauljamalthomas

Detail-oriented professional with 5+ years in customer-facing roles.

United States

What I'm looking for

I am looking for a role that values empathy and offers opportunities for growth.

I am an adaptable and detail-oriented professional with over five years of experience in customer-facing roles, data integrity, and conflict resolution. My ability to maintain composure under pressure has allowed me to analyze data effectively and resolve discrepancies while building positive relationships with clients. I am eager to bring my strong work ethic, empathy, and investigative skills to a new role as a Claims Adjuster Trainee at Progressive.

Throughout my career, I have demonstrated a proven ability to manage high-stress situations with professionalism and empathy. My strong verbal and written communication skills have been honed in various client service and administrative roles. I am skilled in identifying and resolving data inconsistencies and process issues, and I am comfortable making independent decisions while documenting my findings in detail. My computer proficiency includes advanced Excel skills, such as PivotTables and VLOOKUP, which I have utilized to enhance data analysis and inventory management.

Experience

Work history, roles, and key accomplishments

CH
Current

Inventory Specialist

Char-Broil

Feb 2025 - Present (4 months)

Maintained and reconciled inventory records, ensuring accurate stock levels across production departments. Identified and reported stock discrepancies in real-time to support continuous improvement initiatives.

CH
Current

Inventory Specialist

Char-Broil

Feb 2025 - Present (4 months)

Maintained and reconciled inventory records, ensuring accurate stock levels across production departments. Identified and reported stock discrepancies in real-time to support continuous improvement initiatives.

BI

Inventory Specialist

Biotech

Jul 2024 - Feb 2025 (7 months)

Maintained 100% inventory accuracy through precise tracking and data entry. Communicated regularly with cross-functional teams to resolve supply chain issues.

JM

Data Entry Clerk

J.P. Morgan

Dec 2019 - Jun 2020 (6 months)

Processed over 200 client and financial records daily with more than 99% accuracy. Investigated and corrected data discrepancies with strong attention to detail.

BI

Inventory Specialist

Biotech

Jul 2024 - Present (11 months)

Maintained 100% inventory accuracy through precise tracking and data entry. Communicated regularly with cross-functional teams to resolve supply chain issues.

JM

Data Entry Clerk

J.P. Morgan

Dec 2019 - Present (5 years 6 months)

Processed over 200 client and financial records daily with more than 99% accuracy. Investigated and corrected data discrepancies with strong attention to detail.

CL

Inventory Clerk

CEVA Logistics

Jun 2019 - Dec 2019 (6 months)

Audited inventory records to prevent errors and improve process flow. Partnered with warehouse staff to ensure accurate, real-time reporting.

CL

Inventory Clerk

CEVA Logistics

Jun 2019 - Present (6 years)

Audited inventory records to prevent errors and improve process flow. Partnered with warehouse staff to ensure accurate, real-time reporting.

HS

Front Desk Manager & Night Auditor

Holiday Inn & Suites

Jun 2018 - Dec 2018 (6 months)

Resolved 95% of customer complaints without escalation, boosting satisfaction. Audited nightly financials and reconciled data with 100% accuracy.

HS

Front Desk Manager & Night Auditor

Holiday Inn & Suites

Jun 2018 - Present (7 years)

Resolved 95% of customer complaints without escalation, significantly boosting satisfaction. Audited nightly financials and reconciled data with 100% accuracy.

Education

Degrees, certifications, and relevant coursework

MS

Marion County High School

High School Diploma, General Studies

Completed high school education, earning a diploma. Developed foundational knowledge and skills across various subjects.

Tech stack

Software and tools used professionally

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Paul Jamal Thomas - Inventory Specialist - Char-Broil | Himalayas