Paul Jamal Thomas
@pauljamalthomas
Detail-oriented professional with 5+ years in customer-facing roles.
United StatesWhat I'm looking for
I am an adaptable and detail-oriented professional with over five years of experience in customer-facing roles, data integrity, and conflict resolution. My ability to maintain composure under pressure has allowed me to analyze data effectively and resolve discrepancies while building positive relationships with clients. I am eager to bring my strong work ethic, empathy, and investigative skills to a new role as a Claims Adjuster Trainee at Progressive.
Throughout my career, I have demonstrated a proven ability to manage high-stress situations with professionalism and empathy. My strong verbal and written communication skills have been honed in various client service and administrative roles. I am skilled in identifying and resolving data inconsistencies and process issues, and I am comfortable making independent decisions while documenting my findings in detail. My computer proficiency includes advanced Excel skills, such as PivotTables and VLOOKUP, which I have utilized to enhance data analysis and inventory management.
Experience
Work history, roles, and key accomplishments
Inventory Specialist
Char-Broil
Feb 2025 - Present (1 year 4 months)
Maintained and reconciled inventory records, ensuring accurate stock levels across production departments. Identified and reported stock discrepancies in real-time to support continuous improvement initiatives.
Inventory Specialist
Char-Broil
Feb 2025 - Present (1 year 4 months)
Maintained and reconciled inventory records, ensuring accurate stock levels across production departments. Identified and reported stock discrepancies in real-time to support continuous improvement initiatives.
Inventory Specialist
Biotech
Jul 2024 - Feb 2025 (7 months)
Maintained 100% inventory accuracy through precise tracking and data entry. Communicated regularly with cross-functional teams to resolve supply chain issues.
Data Entry Clerk
J.P. Morgan
Dec 2019 - Jun 2020 (6 months)
Processed over 200 client and financial records daily with more than 99% accuracy. Investigated and corrected data discrepancies with strong attention to detail.
Inventory Clerk
CEVA Logistics
Jun 2019 - Dec 2019 (6 months)
Audited inventory records to prevent errors and improve process flow. Partnered with warehouse staff to ensure accurate, real-time reporting.
Administrative Assistant
Ken's Foods
Dec 2018 - Jun 2019 (6 months)
Coordinated internal communications and document flow. Handled vendor records, payroll data, and internal scheduling.
Front Desk Manager & Night Auditor
Holiday Inn & Suites
Jun 2018 - Dec 2018 (6 months)
Resolved 95% of customer complaints without escalation, boosting satisfaction. Audited nightly financials and reconciled data with 100% accuracy.
Inventory Specialist
Biotech
Jul 2024 - Present (1 year 11 months)
Maintained 100% inventory accuracy through precise tracking and data entry. Communicated regularly with cross-functional teams to resolve supply chain issues.
Data Entry Clerk
J.P. Morgan
Dec 2019 - Present (6 years 6 months)
Processed over 200 client and financial records daily with more than 99% accuracy. Investigated and corrected data discrepancies with strong attention to detail.
Inventory Clerk
CEVA Logistics
Jun 2019 - Present (7 years)
Audited inventory records to prevent errors and improve process flow. Partnered with warehouse staff to ensure accurate, real-time reporting.
Administrative Assistant
Ken's Foods
Dec 2018 - Present (7 years 6 months)
Coordinated internal communications and document flow. Handled vendor records, payroll data, and internal scheduling.
Front Desk Manager & Night Auditor
Holiday Inn & Suites
Jun 2018 - Present (8 years)
Resolved 95% of customer complaints without escalation, significantly boosting satisfaction. Audited nightly financials and reconciled data with 100% accuracy.
Education
Degrees, certifications, and relevant coursework
Marion County High School
High School Diploma, General Studies
Completed high school education, earning a diploma. Developed foundational knowledge and skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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