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@eliasaraujo1
Driven customer-service professional transitioning into insurance, skilled in prospecting, communication, and client-focused problem-solving.
United StatesI am a driven customer-service professional transitioning into the insurance industry, bringing hands-on experience at Texan Insurance and frontline roles in retail and hospitality.
I excel at prospecting, setting appointments, and delivering outstanding client service, supported by strengths in process improvement, report writing, and data-driven strategic planning.
I hold an All Lines Adjuster License and am proactive, detail-oriented, and eager to learn; I seek to contribute to claims, customer outreach, and operational improvements that boost satisfaction and revenue.
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Work history, roles, and key accomplishments
Texan Insurance
Apr 2024 - Present (1 year 7 months)
Provide timely support to customers via phone, email, and chat, resolving complaints and maintaining detailed interaction records to improve service quality.
H-E-B
Jan 2022 - Jan 2025 (3 years)
Processed and packaged orders, managed merchandising assortments, and supported in-store promotions to ensure accurate stock distribution and improved availability.
P.F Changs
Jul 2019 - Jan 2022 (2 years 6 months)
Managed takeout orders and payments, upsold premium plans, and delivered attentive service that contributed to strong revenue generation.
Degrees, certifications, and relevant coursework
High School Diploma, Business
Completed coursework in business during attendance at Westside High School.
TSAll Lines Adjuster License, Insurance
Completed All Lines Adjuster licensure coursework through The Adjuster School.
United StatesYou can contact Elias and 90k+ other talented remote workers on Himalayas.
Message Elias
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