Open to opportunities

Elias Araujo

@eliasaraujo1

Driven customer-service professional transitioning into insurance, skilled in prospecting, communication, and client-focused problem-solving.

United States

Message

What I'm looking for

I’m seeking an insurance role where I can use my customer-service experience and All Lines Adjuster license to support prospecting, claims, and client outreach within a collaborative, growth-focused team.

I am a driven customer-service professional transitioning into the insurance industry, bringing hands-on experience at Texan Insurance and frontline roles in retail and hospitality.

I excel at prospecting, setting appointments, and delivering outstanding client service, supported by strengths in process improvement, report writing, and data-driven strategic planning.

I hold an All Lines Adjuster License and am proactive, detail-oriented, and eager to learn; I seek to contribute to claims, customer outreach, and operational improvements that boost satisfaction and revenue.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Rep

Current

Texan Insurance

Apr 2024 - Present (1 year 4 months)

Provide timely support to customers via phone, email, and chat, resolving complaints and maintaining detailed interaction records to improve service quality.

Customer Service Phone Support Email Support CRM Record keeping Cross Functional Collaboration

H-

Perishable Rep

H-E-B

Jan 2022 - Jan 2025 (3 years)

Processed and packaged orders, managed merchandising assortments, and supported in-store promotions to ensure accurate stock distribution and improved availability.

Order Processing Packaging Inventory Management Merchandising Customer Service Attention To Detail