Kris T

Researched and adjudicated basic to moderately complex claims in a timely and accurate manner, determining eligibility for various property claims. Generated appropriate correspondence related to claim status and eligibility, while maintaining strict confidentiality and adhering to all policies and procedures.

Assisted with daily tasks, managed medical appointments, and administered medications, ensuring a safe and comforting environment. Handled meal preparation and financial management, while communicating effectively with health professionals.

Identified and assessed related and unrelated damage to set clear expectations for repairs and outcomes, providing stellar customer service throughout the claim life cycle. Determined coverage based on policy guidelines, evaluated building damage, wrote estimates, and processed payouts efficiently.

Adjusted first and third-party automobile claims, analyzing and determining the extent of the insurance carrier’s liability. Established timely contact with all applicable parties and gathered facts of loss to settle claims in accordance with policy provisions.

Connected with customers, providing empathy and timely updates on the repair process. Evaluated and handled payments of claims and resolved claims without payments, maintaining full compliance with quality standards and state regulations.

Adjusted Liability/Collision and Comprehensive claims, working with OIC’s and managing communications with insureds, contractors, and agents. Established timely contact with all parties, gathered facts of loss, and determined liability for collisions.

Adjusted first and third-party automobile claims, analyzing and determining the extent of the insurance carrier’s liability, including high exposure claims and litigations. Managed and resolved collision and property damage claims, participating in mediations and settlement conferences.

Connected with customers, providing empathy and timely updates on the repair process, and handled rental car requests. Evaluated and processed claim payments and resolutions, ensuring full compliance with internal and external quality standards.

Connected with customers, providing empathy and timely updates on the repair process. Evaluated and handled payments of claims and resolved claims without payments, ensuring full compliance with internal and external quality standards and meeting KPIs.

Monitored accounts and contacted past due debtors, notifying customers of their overdue accounts and working to resolve disputes promptly. Analyzed customer financial information to create payment plans, ensuring compliance with company policies and regulations.

Monitored accounts and contacted past due debtors, resolving customer disputes and creating payment plans for end-of-lease charges for Lexus and Toyota. Negotiated payment arrangements and met set goals and metrics while working in a dynamic, fast-paced environment.

Merchandised product categories utilizing client-provided directives such as planograms and visual updates, developing in-store relationships to maximize retail opportunities. Trained store personnel on product knowledge and merchandising standards, communicating visit accomplishments and challenges effectively.

Worked with technology, collecting and reporting data from store visits using a company-furnished tablet. Maintained full distribution and display of products in assigned accounts, ensuring merchandise was cleaned, stocked, rotated, and priced appropriately.

Performed comprehensive property inspections for mortgage and insurance companies. Ensured accurate and detailed reporting of property conditions.

Provided excellent customer service, managed staff, and reviewed financial statements to identify areas for improvement. Directed sales promotions, optimized the supply chain, and was responsible for tuxedo rentals and overall store operations.

Provided accounts payable and receivable functions for several large companies, ensuring timely payment of vendor invoices and accurate processing of purchase orders. Maintained current vendor paid files, issued checks, and assisted in general maintenance of business ledgers.

Helped buyers and sellers find and negotiate properties, performing client acquisition and fair market analysis. Managed contracts, hosted open houses, and collaborated with lenders and title companies to ensure a smooth closing process.

Oversaw daily operations of a loan office, ensuring compliance with regulations and monitoring loan processing and workflow. Hired, trained, and supervised loan officers, set sales goals, and addressed customer concerns while building strong borrower relationships.

Provided administrative support for the CEO, preparing and processing mortgage loan papers. Showed properties, ran credit reports, and ordered appraisals and title work, ensuring the loan process ran smoothly and on time.

Collected and reviewed loan applications to assess loan worthiness, prepared loan documentation, and made decisions to approve or deny loans. Prepared and distributed taxes, and managed daily deposits and office maintenance duties.

Studied Architecture with a focus on Urban and Regional Planning at Texas A&M University. Gained knowledge in architectural principles and urban development strategies.